Manufacturing news & resources

When Your Field Reps Have to Call Service Reps for Sales Insights - It's Time for Digital Change

by Sarah Morgan
How one industrial equipment manufacturer transformed its field service through an agile data management and reporting initiative with Power BI.
Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Field Service Field Service Finance and Operations Industrial Equipment Manufacturing Manufacturing

Ready for Connected Field Service? Microsoft evolves Dynamics 365 app as market expectations rise

by Jason Gumpert
Field service readiness and sales lead Ben Vollmer will talk new opportunities for customers and partners at eXtreme365 EMEA and other events this spring.
Azure Machine Learning Bots Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Field Service Field Service Manufacturing Manufacturing Power Automate

Microsoft Dynamics Partner Roundup: D365 food win; Retail payment tech; New sales director; Vendor partnership

by MSDW Reporter
A selection of announcements from the Dynamics partner channel.
Business Central Commerce Customer Engagement Distribution Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations Food & Beverage Manufacturing Payment Processing

CCM vendor Xpertdoc buys XperiDo, gaining document automation, industry expertise

by MSDW Reporter
All stock deal will expand global market reach, offering customers better platform capabilities.
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Document Automation Document Management Dynamics 365 Dynamics CRM Enterprise Content Mgmt Financial Services Government Insurance

40 ways Microsoft Dynamics AX 2012 users can keep improving their SCM processes

by Scott Hamilton
Master scheduling and supply chain management remain areas where companies can continue to improve, even with an older AX 2012 system.
AX 2012 AX 2012 R2 Bill Of Material Mgmt Business Process Mgmt Business Rules Mgmt Dynamics AX Inventory Management Logistics Manufacturing Manufacturing Master Data Mgmt Material Rqmts Planning

Staffing your manufacturing project in the fewest steps with Microsoft Dynamics 365 for Finance and Operations, Enterprise

by Evert Bos
There are a few different ways to staff a project in D365FOE, but the most direct way is to assign a WBS task to one or more project resources.
Dynamics 365 Dynamics AX Finance and Operations HR Management Manufacturing Manufacturing Project Management Resource Dispatch & Scheduling Supply Chain Management

30 ways Microsoft Dynamics AX 2009 users can keep improving their SCM processes

by Scott Hamilton
A summary of Dr. Hamilton's publications across the past 9 years focusing on topics applicable to AX 2009 users in manufacturing companies.
Dynamics AX Manufacturing Manufacturing Material Rqmts Planning Order Management Sales & Ops Planning Supply Chain Execution Supply Chain Management ax 2009

Managing Off-Site Warehouses at Manufacturers using Microsoft Dynamics AX & 365 for Finance and Operations, Enterprise

by Scott Hamilton
How manufacturers face the challenge of transfers and an examiniation of several scenarios that require special consideration.
AX 2012 Dynamics 365 Dynamics AX Finance and Operations Manufacturing Supply Chain Management Warehouse Management

The Significance of Inventory Lead Time for Manufactured items in Microsoft Dynamics AX & 365 for Finance and Operations, Enterprise

by Scott Hamilton
The significance of the Inventory Lead Time in various scenarios and several illustrative case studies.
AX 2012 Dynamics 365 Dynamics AX Finance and Operations Forecasting Inventory Management Manufacturing Supply Chain Management ax 2009

Master Scheduling and the Due Dates for Safety Stock Requirements in Microsoft Dynamics AX & 365 for Finance and Operations, Enterprise

by Scott Hamilton
Reviewing the four basic approaches for defining the safety stock due date in D365FOE using the “Fulfill Minimum” options.
AX 2012 AX 2012 R2 AX 2012 R3 Bill Of Material Mgmt Business Process Mgmt Business Rules Mgmt Dynamics 365 Dynamics AX Finance and Operations Inventory Management Manufacturing Manufacturing

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Mekorma Vendor Validation: Full Product Demo

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Enhanced Supply Chain Management Apps in Dynamics 365 Business Central

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How D365 F&SCM Shop Floor Data Collection Boosted Profitability with Western Computer

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The Complete AP Guide To TIN Matching And OFAC Screening (2025 - 2026 Tax Season Edition)

Mekorma
Best practices and processes to help you stay compliant and minimize risk in 2025-2026 tax season
AP Automation Accounting Aerospace & Defense Agriculture Architecture Associations Automotive Billing Boating Business Central Check Printing Chemicals

Stop Churn Before It Starts: A Playbook for Manufacturing & Distribution Leaders

Cavallo
Spot early signals, prioritize high-value accounts, and run coordinated sales-and-marketing actions that address churn
Business Central Customer Insights - Data Distribution Dynamics 365 Dynamics GP Finance and Operations Manufacturing

From Back Office to CFO's Boardroom: How Strategic AP Drives Financial Health

Mekorma
Unlocks cash flow control, stronger vendor ties, better compliance, and smarter decisions
AP Automation Accounting Aerospace & Defense Agriculture Architecture Associations Automotive Billing Boating Business Central Check Printing Chemicals

Ultimate Compliance Checklist - D365 F&SCM Security & Licensing

Executive Automats
A practical, expert-developed tool for you
Auditing Automated Testing Azure Copilot Dynamics 365 Dynamics AX Governance, Risk, and Compliance (GRC) Manufacturing Power BI Power Platform Purview Security

(Infographic) Guide for Dynamics GP Users: Is it Time to Move to Business Central?

Mekorma
AP Automation Accounting Aerospace & Defense Agriculture Architecture Associations Automotive Banking Boating Business Central Check Printing Chemicals
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How Smarter Furnishings Unified Sales, Operations, and Finance with Dynamics 365 Business Central

JourneyTeam
Unifying operations and scaling faster with Dynamics 365 Business Central
Accounting Business Central Business Process Mgmt Customer Engagement Customer Service Dynamics 365 Furniture Manufacturing Power BI Power Platform Retail Sales

Securing a Global Scuba Brand with Microsoft 365, Defender, and Entra ID

JourneyTeam
Building a modern, cloud-first security model with Microsoft 365
Azure Manufacturing Purview Security Security

AI-Powered PO Automation Streamlines Dealer Transactions for Global Manufacturing Leader

Avantiico
Discover how a global manufacturing leader used AI-powered automation in Microsoft Power Platform and Dynamics 365 F&SCM to streamline dealer transactions and eliminate manual PO e
AI and Machine Learning Azure Data Integration Dynamics 365 Manufacturing Order Management Power Automate Power Platform Sales Order Processing Workflow Management

Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System

Forvis Mazars
Integrating a new CRM system with an existing ERP system helped Enpro, Inc. increase efficiency.
Customer Engagement Dynamics 365 Field Service Field Service Manufacturing Power BI Power Platform Sales Sales & Marketing

Haire Group: Transforming Operations With Microsoft Dynamics 365 CRM

Forvis Mazars
Haire Group’s Microsoft integration helped streamline processes and improve efficiency.
Customer Engagement Dynamics 365 Manufacturing Sales Sales & Marketing
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Data Maturity Assessment

A Data Maturity Assessment is a diagnostic exercise, based on a series of workshops and interviews, that measures the value...
Architecture Azure BI and Reporting Business Performance Mgmt Construction Data Archiving Data Integration Data Management Data Migration Data Warehousing Databases Dynamics 365

HSO AI Readiness Assessment

AI is a hot topic, with 2024 seeing an acceleration in AI applied use cases. However, amid the excitement, many struggle to...
AI Agents AI and Machine Learning Architecture Azure Business Performance Mgmt Construction Data Management Engineering Financial Services Government Legal Manufacturing

Expense Entry Agent by HSO Smarter Expense Submission Starts Here

Automate Expense Capture & Submission Directly in Teams Manual expense reporting is time-consuming, error-prone, and...
Architecture Azure Construction Copilot Engineering Expense Management Financial Services Government Legal Manufacturing Not For Profit Professional Services

Order Management Agent: With HSO, Order Process Automation Starts Here

Supply chain-focused. Microsoft-powered. HSO-delivered. Our Order Management Agent is an AI-powered solution that automates...
AI Agents Architecture Azure Construction Dynamics 365 Engineering Financial Services Government Legal Manufacturing Not For Profit Order Management

Customer Service Agent: Smarter Customer Service Starts Here

Customer Service-focused. Microsoft-powered. HSO-delivered. The HSO Customer Service Agent is an AI-powered digital assistant...
Architecture Construction Copilot Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics CRM Email Management Engineering Financial Services Government Legal
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