Project Operations news & resources

Sales Qualification Agent for Dynamics 365 Sales

Microsoft announces ten new AI scenarios in Dynamics 365 apps as part of autonomous agent push

by Jason Gumpert
New scenarios across D365 apps support the larger push for Copilot Studio
Accounting Business Central Copilot Copilot Studio Customer Engagement Customer Service Dynamics 365 Field Service Finance and Operations Financial Management Knowledge Management Power Platform
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The end is near for Dynamics 365 Project Service Automation, Microsoft reminds commercial customers

by Jason Gumpert
Customers should embrace the upgrade process for the newer D365 Project Operations; Gov cloud deadline not yet set
Customer Engagement Dynamics 365 Project Management Project Operations Project Service Automation

Microsoft Dynamics Partner Roundup: Partnership; Acquisition; PCI DSS 4.0 validation; Solution on AppSource

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Architecture Customer Engagement Dynamics 365 Engineering Finance and Operations Partner Relationship Management (PRM) Payment Processing Project Management Project Operations Sales Service Management xRM

Microsoft Dynamics Partner Roundup: Student info system; D365 win; FP&A research; International expansion

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Business Central Corporate Perf Mgmt (CPM) Customer Engagement Dynamics 365 Education Finance and Operations Financial Management Industrial Equipment Project Management Project Operations Service Management
Dynamics 365 Sales Copilot home

Microsoft announces 2024 release wave 2 for Dynamics 365 apps

by Jason Gumpert
Preview and GA features across the suite focus on Copilot, core functions, and integrated scenarios
Accounting Business Central Commerce Contact Center Contact Center Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management Dynamics 365 Fabric
Dynamics 365 Project Operations

Microsoft offers Dynamics 365 Project Operations users Copilot-aided time entry tools in preview

by MSDW Reporter
Two chat-based tools will drafting time entries and external-facing comments
Dynamics 365 Field Service Finance and Operations Professional Services Project Management Project Operations Service Management Time & Attendance
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Price increases are coming to some Microsoft Dynamics 365 apps

by Jason Gumpert
Changes coming in October to enterprise CRM and ERP applications
Commerce Customer Engagement Customer Service Dynamics 365 Field Service Finance and Operations Microsoft Corporate Project Operations Sales
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Microsoft to add more Copilot features for daily ERP tasks in Dynamics 365 Finance, Supply Chain Management, Project Operations

by Jason Gumpert

New AI tools aim to speed up collections management communications, project status reports, task planning, and risk assessments.

Collections Management Dynamics 365 Finance and Operations Project Management Project Operations Supply Chain Management
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2022 Year in Review: Microsoft Dynamics 365 expert insights

by Jason Gumpert

Contributing writers demonstrate why technology decision makers need to keep a broad perspective moving into 2023

Business Central Customer Engagement Data Integration Data Management Databases Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations Financial Management
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Microsoft partner HSO acquires Canada-based SHEA Solutions

by MSDW Reporter

Acquisition doubles the size of HSO Canada with new Dynamics 365 resources

Commerce Customer Engagement Dynamics 365 Dynamics AX E-Commerce Finance and Operations Manufacturing Manufacturing Project Operations Project Service Automation Retail Retail POS

LATEST VENDOR RESOURCES

Harnessing the Future of Dynamics 365: Unleash the Potential of Microsoft's Commercial Generative AI & Copilot

Stratos Cloud Alliance

Why Manufacturers Can’t Ignore Project Accounting

Sikich

HEADSTART: Accelerated ERP for Equipment and ETO Manufacturers

Sikich

Thriving with Dynamics 365: Why City of Austin Chose Microsoft

Sikich

Microsoft D365 CRM Client Spotlight: City of Austin's Economic Development Department

Sikich
More Project Operations Videos

The Ultimate Guide to Implementing Revenue Operations 

Binary Stream
This comprehensive guide takes you through each step of the RevOps process, offering valuable insights into fostering cross-functional collaboration at each transitional stage
AI Azure Business Central Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Development Dynamics 365 Finance and Operations Financial Management

Redefine Supply & Demand with Microsoft's Intelligent Order Management (IOM)

Mazars

Adding Microsoft's IOM to your business operations can help mitigate customer order lifecycle hiccups

Architecture Bill Of Material Mgmt Commerce Distribution Dynamics CRM Dynamics RMS Field Service Manufacturing Microsoft Corporate Order Management Power Pages Project Operations

Next Technology Investment for Your Business: HoloLens 2

Mazars

Learn how to pitch HoloLens 2 technology to your executives with a solid value proposition

AI Budgeting Business Central Collaborative Workspaces Customer Engagement Customer Service Insights Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics RMS Engineering Enterprise Asset Mgmt

Rethink Manufacturing for the Future

Avanade

5 priorities for manufacturing resilience and responsiveness

AI and Machine Learning Azure Customer Engagement Dynamics 365 Dynamics CRM Field Service Finance and Operations Internet of Things (IoT) Manufacturing Mixed Reality Power Platform Project Operations

How to Build a Customer Journey Map with Microsoft Dynamics CRM/CE

emfluence

Take your company’s sales and marketing alignment to the next level

Customer Engagement Dynamics 365 Dynamics CRM Email Management Field Service Marketing Marketing Automation Marketing Resource Mgmt (MRM) Project Operations Project Service Automation Sales Sales & Marketing
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