Workforce Management news & resources

FieldOne for End-to-End Customer Service Now Generally Available

by Dann Anthony Maurno
Microsoft is looking for partners for its recent field service acquisition, which is generally available, integrated with O365 and mobile ready.
Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Mobile Applications Planning & Scheduling Project Service Automation Service Management Workforce Management

Microsoft Dynamics Partner Roundup: E-Signatures for Document Management; CRM Forecast Management; WMS for GP; CRM Network Performance

by Linda Rosencrance
A selection of recent announcements from the Dynamics partner channel
Business Process Mgmt CRM 2015 Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Document Automation Document Management Dynamics 365 Dynamics CRM Dynamics CRM Online Dynamics GP Electronic Signatures

Modernizing Customer Experiences with CRM and E-Signatures

by Rahim Kaba
Why today's digital world means meeting consumers in the digital landscape - on their terms
Business Process Mgmt Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Document Automation Document Management Dynamics 365 Dynamics CRM Electronic Signatures SaaS

The Future of Field Service: Sales, Big Data, Mobility, and Internet of Things

by Kris Brannock
Why a number of trends will make field service management even more complex in the future - and how your organization can benefit
Big Data Business Central Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Internet of Things (IoT) Mobile Applications

Microsoft Dynamics Partner Roundup: Kronos integration; Web-based GP tools; New ISV, VAR hires

by Linda Rosencrance
A selection of announcements from around the Dynamics partner channel
BI and Reporting Data Integration Data Management Dynamics AX Dynamics CRM Dynamics GP HR Management Payroll Processing SaaS Time & Attendance Workforce Management

Microsoft Dynamics Partner Roundup: Parature integration; Employee-customer collaboration; Field services portal; Fueling industry POS

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
AX 2012 R3 CRM 2013 Collaborative Workspaces Commerce Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Dynamics SL

Field Service: The Foundation for Innovation in Customer Experience

by Kris Brannock
Why field service has re-emerged as a broad area of opportunity in a device-enabled world
Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Internet of Things (IoT) Life Sciences Manufacturing Medical Devices Professional Services Project Service Automation Service Management

Microsoft Dynamics Partner Roundup: GP hires; GP service management; NAV rental management; Caribbean services partnership

by Linda Rosencrance
A selection of recent announcements from the Dynamics partner channel
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Professional Services Project Service Automation Rental Service Management Workforce Management

4 Steps to Completing a World-Class Upgrade to Microsoft Dynamics AX 2012 R3

by David Gumpert
Key drivers for source-to-target upgrades
AX 2012 AX 2012 R3 Dynamics AX Planning & Scheduling Product Lifecycle Mgmt Project Management Unified Communication Upgrades User Management Workflow Management Workforce Management

Resource Management and Capacity Planning: Your Guide to Maximum Services Efficiency

by Colleen Rodericks
Why great services organizations improve their ability to manage utilization rates, estimate projects, and forecast their future needs
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL HR Management Knowledge Management Professional Services Project Management Project Service Automation

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Use Case: ACE Medical Migrates AP from Microsoft Dynamics GP to D365 Business Central

Mekorma
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7 Digital Trends Disrupting Supply Chain Management

k-ecommerce

Ideas you can put to work to shake up your supply chain and disrupt your competitors

Business Central Distribution Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV E-Commerce Field Service Finance and Operations Manufacturing Mobile Applications Retail POS
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Journyx JX: Project Time Tracking Software

Journyx is a project time and expense tracking software that helps you collect employee time and expense data for project...
Accounting Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Expense Management Finance and Operations Job cost Time & Attendance Workforce Management
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