Business Process Mgmt news & resources

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M12-funded Outreach introduces Dynamics 365 Sales integration for sales enablement

by MSDW Reporter

Outreach bi-directional sync works with D365, Outlook, LinkedIn, and LinkedIn Sales Navigator.

Business Process Mgmt Customer Engagement Dynamics 365 Sales Sales & Marketing
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Microsoft Power Automate to add UI flows in April with two pricing options

by Jason Gumpert

UI flows now make Power Automate an RPA solution, Microsoft believes.

Business Process Mgmt Power Automate Power Platform Robotic Process Automation (RPA) Workflow Management
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Digital transformation: Weighing the impact on profit and people

by Tristan Dennis

Can technology that transforms industries through automation also serve the larger economic interests of workers in developing nations? 

Business Central Business Process Mgmt Customer Engagement Document Automation Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Finance and Operations Financial Services Power Automate
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Microsoft Dynamics Profile: For new MVP, a polymath mindset breeds D365 and Power Platform progress

by Linda Rosencrance

New Microsoft MVP Ed Gonzales explains his "polymath" approach to Dynamics 365 and Power Platform.

Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Data Integration Distribution Dynamics 365 Finance and Operations MVP Manufacturing Power Apps Power Automate
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Community Summit Europe 2020 Preview: Taming a global supply chain with Dynamics AX

by Eamon McCarthy Earls

Michael Leitgeb, managing director at XALAX, shares his thoughts on the upcoming Summit Europe event.

Business Process Mgmt Community Summit Europe 2020 Design & Living Dynamics 365 Dynamics AX Finance and Operations Furniture Power Platform Project Management Supply Chain Management extreme365 Europe 2020
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Bundling and Sales Order Processing: Revenue Recognition in Microsoft Dynamics 365 Finance, Part 5

by Satish Panwar
What is a bundle, how to set one up, and how to use it as part of Sales order processing.
Bill Of Material Mgmt Business Process Mgmt Dynamics 365 Dynamics AX Finance and Operations Invoice Processing Revenue recognition Sales Order Processing

Flows from the field: Deploying flows; Rollup queries; Logic Apps; Input-output security; Sentiment analysis; Power Apps Portals

by MSDW Reporter

Recent flows from intrepid D365 professionals - and beyond.

Business Process Mgmt Customer Engagement Data Integration Dataverse (CDS) Dynamics 365 Power Automate Power Pages Power Platform Workflow Management

MSDW Podcast: Sven Noomen on building a business around the Microsoft Power Platform

by Jason Gumpert
Business Central Business Process Mgmt Dataverse (CDS) Dynamics 365 Dynamics NAV MSDW Podcast Power Apps Power Automate Power Platform
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Microsoft Dynamics 365 Virtual Agent for Customer Service reaches general availability

by Jason Gumpert

No-code chatbot solution for customer services promises to identify the right virtual agent use cases

Bots Business Process Mgmt Copilot Studio Customer Engagement Customer Service Customer Service Dynamics 365 Power Platform

Top Microsoft Dynamics 365 Customer Engagement articles of 2019

by MSDW Reporter

A look back at the top Dynamics 365 Customer Engagement expert articles of 2019

Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Field Service Marketing Automation Project Management Sales & Marketing Workflow Management

LATEST VENDOR RESOURCES

Your D365 works. But is it efficient? A hands-on look at what you can’t see at first glance

XPLUS

Mailchimp Dynamics 365 Integration | Connect Mailchimp with Dynamics CRM

Inogic

Advanced Kanban Board for Dynamics 365 CRM: Streamline Sales Pipeline Management

Inogic

Dynamics 365 Mailchimp Integration: Sync CRM Data with Mailchimp | Marketing4Dynamics

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We Fixed These D365 Performance Nightmares – Here’s How | WEBINAR

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More Business Process Mgmt Videos

Scaling Data Migration and Financial Automation Across Multiple Legal Entities in Dynamics 365

Avantiico
Where native DMF works and where it starts to break down as organizations scale.
Business Process Mgmt Data Integration Data Management Data Migration Dynamics 365 Financial Management Multi-Entity Management

The Microsoft Dynamics Guide to Recurring Revenue for Manufacturers

Bluefort
Discover how manufacturers can turn products into profitable, recurring outcome-based services, without outgrowing Microsoft Dynamics 365.
Business Central Business Process Mgmt Customer Experience (CX) Dynamics 365 Energy Financial Management Industrial Equipment Logistics Manufacturing Medical Devices Professional Services Revenue recognition

The Hidden Cost of Your Microsoft Dynamics Stack: Why ERP and CRM Integration Debt Is Holding You Back

Bluefort
Stop paying the hidden cost of disconnected ERP and CRM data.
AI Agents Aerospace & Defense Agriculture Architecture Associations Automotive Boating Business Central Business Process Mgmt Chemicals Construction Consumer Goods

The Complete Guide to AI and Agents in Business Central

JourneyTeam
How businesses are using built-in AI and Copilot capabilities to improve everyday work without disrupting existing processes.
AI Agents AP Automation Automated Data Collection Business Central Business Process Mgmt Dynamics 365 Dynamics GP Enterprise Architecture Robotic Process Automation (RPA)

Your Data Shouldn’t Slow You Down: The Future of Microsoft Dynamics 365 Business Central Analytics

JourneyTeam
If spreadsheets and manual reporting keep holding your team back, this guide reveals how Business Central delivers faster, clearer insights with modern analytics
BI and Reporting Business Central Business Process Mgmt Dynamics 365 Enterprise Asset Mgmt Fabric Power BI Power Platform
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Unifying Operations with Microsoft Dynamics 365 Finance and Supply Chain Management

iTransition
Automotive Business Process Mgmt Customer Engagement Dataverse (CDS) Dynamics 365 Finance and Operations Human Resources (Talent) Power Platform Sales Supply Chain Management

Scaling Consulting Services Delivery with Power Platform

iTransition
Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Dynamics CRM Marketing Power Automate Power Platform Sales Sales & Marketing

Optimizing Field Service Operations with Dynamics 365

iTransition
AI and Machine Learning Azure Business Process Mgmt Customer Engagement Dynamics 365 Field Service Field Service Healthcare

Digital Transformation for a Food Manufacturer and Distributor

iTransition
Business Process Mgmt Dynamics 365 Finance and Operations Financial Management Manufacturing Regulatory Compliance Supply Chain Management

Centralized Customer Engagement Platform

iTransition
Business Process Mgmt Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Field Service Healthcare Manufacturing Sales Sales & Marketing
More Business Process Mgmt Case Studies

Map My Relationships – Visualize Relationships and Hierarchies in Dynamics 365 CRM

Map My Relationships is an advanced visualization app for Microsoft Dynamics 365 CRM and Dataverse, designed to help users...
Business Process Mgmt Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales

Brello 360 — all-in-one insurance brokerage platform powered by Microsoft Dynamics 365

Brello 360 revolutionizes how insurance brokerages operate — simplifying workflows, automating financials, and empowering...
Accounting Automated Data Collection BI and Reporting Billing Business Process Mgmt Collaborative Workspaces Commission Calculation Communications Contract Management Contract Management Customer Experience (CX) Data Management

Take Control of Security in Dynamics 365 F&SCM with USG Advanced

Managing security roles in D365 F&SCM doesn't have to be complex or risky. User Security Governance (USG) – created by...
Auditing Automated Testing Business Process Mgmt Dynamics 365 Governance, Risk, and Compliance (GRC) Regulatory Compliance Security Segregation of Duties (SoD) System Administration Training User Management Workflow Management

Import Export PowerTool

Turbocharge your data migration tasks with lightning-fast imports & exports Visit the Import Export PowerTool Website: https...
Automotive Bill Of Material Mgmt Business Central Business Process Mgmt Construction Data Migration Distribution Distribution Dynamics 365 Electronics Engineering

Product Configurator

Simplify creating BOMs and routing to make quote and order generation more efficient. Product Configurator is an add-on for...
Bill Of Material Mgmt Business Central Business Process Mgmt Business Rules Mgmt Distribution Dynamics 365 Dynamics NAV Engineering Manufacturing Retail Sales Order Processing Sales Quoting
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