Jason

Gumpert

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As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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Articles

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Microsoft acquires Parature, adding multi-channel customer service to Dynamics CRM

by Jason Gumpert
Knowledge management, portals, mobile self-service features aim to bolster the Dynamics CRM customer service offering
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management Mobile Applications Portals

Convergence 2014 details firming up with new keynotes, updated agenda

by Jason Gumpert
Arianna Huffington, Biz Stone, FUN, and an updated agenda all on tap for Atlanta
Business Central Convergence 2014 Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

Year End Reading: Top Microsoft Dynamics NAV feature articles of 2013

by Jason Gumpert
A selection of the most popular NAV feature articles of 2013
Business Central Dynamics 365 Dynamics NAV Food & Beverage ISV NAV 2013 NAV 2013 R2 Power Automate Resellers

Year End Reading: Top Microsoft Dynamics GP feature articles of 2013

by Jason Gumpert
A look back at the Dynamics GP happenings of 2013
BI and Reporting Data Integration Dynamics GP GP 2013 ISV Reseller

Year End Reading: Top Ten Microsoft Dynamics CRM Feature Articles of 2013

by Jason Gumpert
A look at the Dynamics CRM feature pieces that had the most impact on MSDW readers in 2013
Big Data CRM 2013 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Mobile Applications Orion gamification xRM

Year End Review: Top Microsoft Dynamics AX Feature Articles of 2013

by Jason Gumpert
A look back, from demand planning to supply chain to financial management to global ISVs to the impact of AX 2012 R2 and R3
AP Automation AX 2012 AX 2012 R2 BI and Reporting Distribution Dynamics AX Manufacturing Power BI Power BI Power Platform Supply Chain Management
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UXC Eclipse grows with Tectura North America acquisition

by Jason Gumpert
US arm of UCX Eclipse acquiring Tectura’s North American business units
Commerce Dynamics AX Dynamics CRM Life Sciences Manufacturing Minerals Printing Resellers Retail

Best of 2013: Top Microsoft Dynamics NAV news of the year

by Jason Gumpert
What moved the NAV ecosystem in 2013?
Business Central Dynamics 365 Dynamics NAV NAV 2013 NAV 2013 R2 Sicily

Two years on, Master VAR focuses on careful, strategic growth

by Jason Gumpert
As the program matures, prospective affiliates are gaining a better understanding of its real value proposition
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Master VAR

Best of 2013: Top Microsoft Dynamics GP news of the year

by Jason Gumpert
A look back at the year in GP news, from Business Analyzer to GP 2013 SP2 to a peek at 2014 plans
BI and Reporting Dynamics GP GP 2013 GP 2013 SP3 Power Automate Procurement

Update Rollup 1 for Microsoft Dynamics CRM 2013 released

by Jason Gumpert
CRM 2013 UR1 contains functional and API fixes
CRM 2013 Dynamics CRM

Best of 2013: Top Microsoft Dynamics CRM news of the year

by Jason Gumpert
The team delivered on its plan to release CRM 2013, setting up a roadmap of enhancements in social, marketing, and customer service in 2014
CRM 2013 CRM Online Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Automation MarketingPilot NetBreeze

Best of 2013: Top Microsoft Dynamics AX news of the year

by Jason Gumpert
Nineteen of the most important and popular AX news articles of 2013 – so far
AX 2012 R2 AX 2012 R3 Dynamics AX Rainier

Microsoft urges partners to unify Dynamics GP 2013, Office 365 with pre-built dashboards

by Jason Gumpert
GP 2013 SP3 will further enhance the unified story, says GP product management director Errol Schoenfish
BI and Reporting Dynamics GP Financial Management

Microsoft Dynamics CRM Online upgrades to CRM 2013 proceeding with few headaches, partners report

by Jason Gumpert
Challenges of adopting CRM 2013 before, after upgrade range from technical to organizational
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online SaaS Sales Sales & Marketing

Events