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Microsoft Dynamics ERP holds its own in ROI, go-lives: New research

by Jason Gumpert

Analysis of new ERP survey data from research and advisory firm Mint Jutras suggests that the companies prefer an integrated solution, but that the concept of distinct modules within a software package is becoming less relevant as customers seek the right functionality for the job and vendors work to provide more broadly compatible components.  The research also finds that Microsoft Dynamics ERP customers report seeing better than average time to ROI and faster-than-average implementation times than the larger market.

Integrated suites, loosely coupled

The expanding footprints of the modern ERP solutions have some key differences to earlier generations. For example, the traditional concept of adding discrete modules to an ERP system has evolved for customers of many vendors. Today and in the future, customers should expect vendors to offer more loosely coupled capabilities that can be connected to core ERP more easily rather than specially built modules for each package. And that approach is in line with what customers say they want in terms of an integrated, end-to-end solution that is also not overly restrictive.

Mint Jutras ERP integrated suite

Findings from over 425 survey responses suggest that while the ability to deploy a unified solution is improving - at least in theory - many companies are unable to do so without first freeing themselves from their current ERP solution.

Mint Jutras ERP research - extend or replace

While there appears to be a strong preference for an integrated software ...

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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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