Article news & resources

Microsoft Dynamics CRM 2016 Available Worldwide

by Linda Rosencrance

More of a step-change than an upgrade, Microsoft promises "A new era of customer engagement" with CRM 2016.

Business Process Mgmt CRM 2016 Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management Mobile Applications Power Automate

CU 10 for Microsoft Dynamics AX 2012 R3 Available: What’s New?

by Dann Anthony Maurno

The list is long, chiefly in WMS, TMS, Retail and country-specific regulatory features.

AX 2012 R3 Commerce Distribution Dynamics AX Inventory Management Manufacturing Regulatory Compliance Retail Retail POS Supply Chain Execution Supply Chain Management Transportation

FieldOne for End-to-End Customer Service Now Generally Available

by Dann Anthony Maurno

Microsoft is looking for partners for its recent field service acquisition, which is generally available, integrated with O365 and mobile ready.

Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Mobile Applications Planning & Scheduling Project Service Automation Service Management Workforce Management

Adapting to Microsoft Dynamics NAV Managed Service: Positive Signs, Says One Early Partner

by Linda Rosencrance

One of the earliest adopters of NAV managed services, OneNFP, finds a lot to like in the offering, but only time will tell on factors like cost and performance.

Business Central Cloud Dynamics 365 Dynamics NAV NAV 2016 Not For Profit Power Automate

Five Years In the Making: How The New Dynamics AX Reflects Microsoft's Cloud Evolution

by Jason Gumpert

Taking a historical view of Microsoft's predictions and plans that led to the new AX release.

AX 7 Azure BI and Reporting Business Performance Mgmt Cloud Convergence 2015 EMEA Dynamics AX Power BI Power BI Power Platform

Improve Supply Chain Profitability with Microsoft Dynamics NAV 2016

by Martyn Kemp

Without strong ERP and BI capabilities, analysing the profitability and efficiency of a distribution cycle, from customer order through to delivery, can be a nightmare.

BI and Reporting Business Central Distribution Dynamics 365 Dynamics NAV Inventory Management NAV 2016 Supply Chain Management Warehouse Management