With Microsoft’s Parature acquisition, Dynamics CRM modernizes its customer service story by Jason Gumpert Though not well known in the Dynamics CRM ecosystem, Parature offers key capabilities for SaaS customer service in the mid market Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management Social Networks Microsoft acquires Parature, adding multi-channel customer service to Dynamics CRM by Jason Gumpert Knowledge management, portals, mobile self-service features aim to bolster the Dynamics CRM customer service offering Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management Mobile Applications Portals Dynamics Profile: Developing a career with Microsoft Dynamics NAV and its community by Linda Rosencrance Natalie Karolak’s career with NAV has evolved from newcomer in 2006 to forum leader, solution architect, and MVP Accounting Business Central Dynamics 365 Dynamics NAV Improving interactions and outcomes with xRM: A customer experience lifecycle model by Christopher Barry Technology-enabled techniques for managing both uncontrolled and controlled interactions with your customers Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing xRM From the Microsoft Dynamics GP Blogs: Customer Combiner; Macro happiness; Transaction posting SmartList; Check Remittance by Linda Rosencrance A selection of recent insight from the Dynamics GP blogs Accounting BI and Reporting Dynamics GP GP 2010 GP 2013 From the Microsoft Dynamics NAV Blogs: Spicing up NAV 2013; Excel Interop; Office 365 SSO; Directed Pick and Put-away by Linda Rosencrance A selection of the latest insight from the Dynamics NAV blogs Business Central Dynamics 365 Dynamics NAV Manufacturing NAV 2013 Warehouse Management Microsoft Dynamics Partner Roundup: VAR acquisitions in US, Canada; Cloud partner adds Dynamics CRM by Linda Rosencrance A selection of recent announcements from the Dynamics partner channel Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Convergence 2014 details firming up with new keynotes, updated agenda by Jason Gumpert Arianna Huffington, Biz Stone, FUN, and an updated agenda all on tap for Atlanta Business Central Convergence 2014 Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Optimizing Distributor Profitability: The value of best practices by Frank Hamelly Examining a five step methodology for analyzing current business processes, benchmarking the processes against best practices, and determining the potential profit enhancement BI and Reporting Business Performance Mgmt Distribution Distribution Dynamics AX Supply Chain Execution Supply Chain Management Year End Reading: Top Microsoft Dynamics NAV feature articles of 2013 by Jason Gumpert A selection of the most popular NAV feature articles of 2013 Business Central Dynamics 365 Dynamics NAV Food & Beverage ISV NAV 2013 NAV 2013 R2 Power Automate Resellers First page « Previous page ‹ … Page682 Page683 Page684 Page685 Current page686 Page687 Page688 Page689 Page690 … Next page › Last page »
