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Copilot news & resources
Summit Preview: Achieving Dynamics 365 Business Central implementation success
by
Eamon
McCarthy Earls
For the recent Dynamics 365 Business Central deployment at OrthoCanada, two of the principals will be sharing their experiences in a new session at Community Summit North America
Business Central
Community Summit North America 2024
Copilot
Dynamics 365
Medical Devices
Warehouse Management
Microsoft boosts M365 Copilot collaboration with Pages and Agents
by
MSDW
Reporter
The set of use cases for AI agents built in Copilot Studio is broadening
Copilot
Copilot Studio
Data Management
Knowledge Management
Portals
Power Platform
Robotic Process Automation (RPA)
From the Microsoft Dynamics 365 CRM Blogs: Warehouse and inventory; Track site visits; Lead qualification; AI-generated account summary
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CE/CRM blogs
Copilot
Customer Engagement
Customer Relationship Mgmt
Customer Service
Data Integration
Dynamics 365
Field Service
Field Service
Inventory Management
Marketing
Marketing Automation
Sales
AI as a fountain of youth? The case for archiving a graying workforce’s institutional knowledge
by
Andrew
Kurtz
Can AI preserve institutional knowledge as experts age out of the workforce?
AI and Machine Learning
Azure
Copilot
Dynamics 365
Knowledge Management
Workforce Management
Microsoft Corporate Vice President Vik Singh to Keynote Community Summit North America 2024
by
MSDW
Reporter
Vik Singh, CVP of AI and Apps at Microsoft, will keynote Community Summit NA on Oct 14, 2024, in San Antonio
Business Central
Community Summit North America 2024
Copilot
Customer Engagement
Dynamics 365
Dynamics GP
Finance and Operations
Power Platform
From the Microsoft Dynamics 365 Finance and Supply Chain Management Blogs: Workflow bottlenecks; New SCM features; Transaction tracking; Purchase requisition
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 Finance and Supply Chain Management blogs
Copilot
Dynamics 365
Dynamics AX
Finance and Operations
Financial Management
Multi-Entity Management
Purchasing
Workflow Management
From the Microsoft Power Platform blogs: Copilot administration; Named formulas; Text functions; Planner task reminder
by
MSDW
Reporter
A selection of the latest insight from the Power Platform blogs
Copilot
Power Apps
Power Automate
Power Platform
Workflow Management
Microsoft Dynamics Partner Roundup: AI for food & beverage; Quality management training; Equipment finance lifecycle solution updates
by
MSDW
Reporter
A selection of announcements from the Dynamics partner channel
Business Central
Copilot
Dynamics 365
Finance and Operations
Financial Management
Food & Beverage
Quality Control
Biz Apps Classroom, Ep. 17: Power Platform Community Conference 2024 Preview with Lisa Crosbie
by
MSDW
Reporter
Lisa's AI-centric workshop at #PPCC24 takes a different approach to introducing AI and Copilot concepts
Biz Apps Classroom
Copilot
Copilot Studio
Customer Engagement
Dynamics 365
MSDW Podcast
Power Apps
Power Automate
Power Platform
Power Platform Community Conference 2024
MSDW Podcast: Why CTI is a customer service game-changer, with Upland Software
by
MSDW
Reporter
Why CTI holds a fascinating place among IT assets as a bridge between AI and customer experience
Contact Center
Contact Center
Copilot
Customer Engagement
Customer Experience (CX)
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
MSDW Podcast
Telephony
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