Copilot news & resources

Directions EMEA 2026 Keynote stage

Directions EMEA 2026: Microsoft to introduce Copilot bundle for Dynamics 365 Business Central licenses

by Jason Gumpert
In addition to new sellable bundles, Microsoft showed off their growing set of Copilot tools, increasing AI usage, and the embrace of community development projects
Business Central Copilot Copilot Studio Directions EMEA 2026 Dynamics 365 Dynamics NAV Power Platform
PPCC audience and stage - Source: Microsoft

Powering the Agent-Native Business: What the PPCC 2026 Keynote Revealed About Microsoft's Business & Technical Strategies

by Will Hawkins
Power Platform growth, new tooling, and a focus on efficiency aim to boost Microsoft’s AI vision
Copilot Copilot Studio Power Apps Power Automate Power Platform
Directions EMEA 2026 keynote stage

Directions EMEA 2026: Microsoft demonstrates how Copilot will impact the future of Dynamics 365 Business Central

by Jason Gumpert
From editing data to installing new systems, the latest improvements in Copilot are key to BC’s Ai strategy, Microsoft representatives explained.
Business Central Copilot Directions EMEA 2026 Dynamics 365 Dynamics GP Dynamics NAV
Typewriter in an office with bookshelves

Humans Shouldn't Be Middleware: Purchase Orders and the Role of Agents with Dynamics 365 ERP

by Dag Calafell
How we are rethinking process automation with the emergence of AI agents and Work IQ
Business Process Mgmt Copilot Copilot Studio Dynamics 365 Dynamics AX Finance and Operations Power Platform Sales Order Processing
Directions EMEA 2026 Paris header

Directions EMEA 2026: A presenter’s four-session plan covers AL performance, BC telemetry, agent governance, and more

by MSDW Reporter
Microsoft MVP Duilio Taconni has a busy week planned, with a few surprises still left to reveal
Business Central Copilot Directions EMEA 2026 Dynamics 365 Dynamics NAV

MSDW Podcast: Community Summit NA 2026 Recap with Microsoft MVPs and Dynamics experts

by MSDW Reporter
Discussing Microsoft headline announcements, product trends, and how customers are investing this year
Business Central Copilot Customer Engagement Dynamics 365 Finance and Operations MSDW Podcast Power Platform Summit NA 2026

Community Summit North America 2026: Dynamics 365 CE plans functional expansion while pursuing Microsoft AI ambitions

by Jason Gumpert
At Community Summit 2026, the Dynamics 365 Customer Engagement keynote session focused on purpose-built agents, Work IQ, Copilot Cowork, and more
Copilot Customer Engagement Customer Experience (CX) Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Marketing Automation Power Platform Sales Sales & Marketing
Community Summit 2026 crowds walking

Community Summit North America 2026: Humans and AI agents can co-exist, Microsoft tells Dynamics, Power Platform customers

by Jason Gumpert
Dynamics ERP customers share stories of challenging projects, with an eye toward future priorities
AP Automation Business Central Copilot Data Management Dynamics 365 Dynamics AX Dynamics NAV Finance and Operations Financial Management Power Apps Power Automate Power Platform

From the Microsoft Dynamics 365 Business Central blogs: AI agents; License keys; How many fields in a table; Data query tools in MCP server

by MSDW Reporter
A selection of insights from the Microsoft Dynamics 365 Business Central blogs
Business Central Copilot Copilot Studio Data Management Dynamics 365 Dynamics NAV Power Platform
Sales Pipeline Analysis information in Copilot

With 30 New CRM skills for Dynamics 365 CE, Microsoft aims to move more processes to Copilot, AI agents

by MSDW Reporter
Pre-written skills cover sales, service, and marketing, intended for use in Copilot Cowork, agents, and beyond.
Copilot Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Sales Sales & Marketing

LATEST VENDOR RESOURCES

Latest AI Updates at Bluestar PLM: Copilot Agents in Dynamics 365

Bluestar PLM

Is Your Dynamics CRM Ready for Copilot? See What's Wrong, Fix It, Keep It Fixed

Plauti

8 Free Business Central Apps for Warehouse, Shipping, Production, and Safety

Insight Works

Work IQ: Unlock More Value from SharePoint with Microsoft 365 Copilot

Velosio

Warehouse Insight 3.0: A First Look for Business Central Partners and End-users

Insight Works
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2026 Application Access Governance Report

Fastpath, now part of Delinea
What can confidence in access controls conceal and how should leaders prepare for the AI era?
AI and Machine Learning Azure Business Central Copilot Dynamics 365 Governance, Risk, and Compliance (GRC) Regulatory Compliance Security Segregation of Duties (SoD)

From Revenue Friction to Revenue Flow with CRM Modernization

Velosio
Where CRM friction is slowing revenue growth and how modernization can help.
Copilot Customer Engagement Dynamics 365

Beyond Go-Live: How to Maximize the Long-Term Value of Microsoft Dynamics

AlfaPeople
How to keep Microsoft Dynamics creating value long after go-live.
Business Central Commerce Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics AX Dynamics CRM

Deploying OpenClaw for Business: From Local Agent to Secure Business Infrastructure

RapidStart
How to turn OpenClaw into secure, governed business infrastructure on Microsoft.
AI Agents AI and Machine Learning Azure Business Central Copilot Customer Engagement Customer Service Dynamics 365 Enterprise Architecture Field Service Power Platform Sales

Leading with AI in Financial Services: From Automation to Intelligent Finance

AlfaPeople
How financial institutions can use Microsoft AI to improve operations, decisions, and customer experiences.
AI Agents Business Central Copilot Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Finance and Operations Financial Services Project Operations
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Reach Robotics: Achieving Real-Time Production Visibility and Traceability with Business Central and Insight Works Apps

Insight Works
Reach Robotics replaced production spreadsheets with Business Central and four Insight Works apps, adding shop floor traceability and shortening reporting from days to hours.
AI and Machine Learning Azure Business Central Copilot Distribution Dynamics 365 Logistics

Bank Avera modernizes accounts payable with Microsoft Dynamics 365 Finance

AlfaPeople
Bank Avera transformed its paper-based accounts payable processes with Microsoft Dynamics 365 Finance and Invoice Capture. With digital approvals, cloud-based operations, and integ
Copilot Dynamics 365 Finance and Operations Financial Management Financial Services

VIPA Hellas: Achieving Container-Level Inventory Visibility and Warehouse Accuracy with Business Central and Insight Works

Insight Works
Discover how VIPA Hellas unified their container-driven warehouse with Business Central and Insight Works to achieve real-time inventory traceability.
AI and Machine Learning Azure Business Central Copilot Distribution Document Management Dynamics 365 Inventory Management Warehouse Management

Jim Lawrence Ironworks: Achieving Warehouse Accuracy and Production Visibility with Business Central and Insight Works Apps

Insight Works
Discover how Jim Lawrence Ironworks eliminated warehouse chaos and production blind spots using Business Central and Insight Works apps.
AI and Machine Learning Azure Business Central Copilot Dynamics 365 Integration Inventory Management Logistics Manufacturing Sales Order Processing Shipping Shop Floor Control

TDL Canada Modernizes with Dynamics 365 & Insight Works Apps

Insight Works
Business Central fulfillment helped TDL Canada triple shipments, boost warehouse speed, and scale with integrated, real-time tools.
AI and Machine Learning Azure Business Central Copilot Data Warehousing Distribution Distribution Dynamics 365 EDI Logistics Shipping Warehouse Management
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Business Optimization Index

Fifty-four questions across seven domains. Answer them the way things actually work today, not the way they are supposed to...
Construction Copilot Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Tax and Accounting

Application Management Services for Microsoft Dynamics 365

Efficient, expert support and continuous development from a top-tier Microsoft partner. Microsoft Dynamics 365 should...
Copilot Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS Dynamics SL Dynamics Snap Managed Services

Healthcare Field Service Modernization & AI Readiness Assessment

Disconnected systems. Manual processes. Limited visibility. Sound familiar? Many healthcare organizations are focused on...
AI Agents Copilot Dynamics 365 Field Service Healthcare IT Asset Management (ITAM) Power Platform

The Prophix One Autonomous Finance Platform

Software to simplify and automate financial processes. From budgeting to planning to close, Prophix offers one source of...
Business Central Copilot Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Fabric Finance and Operations Microsoft Corporate Power BI Power Platform

Not All AI is Created Equal

Discover Prophix One - the first autonomous finance platform for the mid-market. Learn the difference between what other...
Business Central Copilot Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Fabric Finance and Operations Power BI Power Platform
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