Making sense of the e-commerce revolution
The out of the box configuration of the Account Entity in Microsoft Dynamics CRM has room for improvement when it comes to user experience
Valuable insights on the State of Marketing in Microsoft Dynamics today
Competing in a world where customer expectations have never been higher drives brands to embrace rapid change—retailers who struggle to keep pace face shuttered stor...
Customer xxperience overtakes price and product
Disrupting Demand: From supply chain to value chain
Shift your focus from data to insight to produce the right product at the right time
How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice
A methodology that includes the use of digital tools for rapidly developed, high-quality training
One of the many benefits Microsoft Dynamics offers marketers is the ability to map the customer journey.