Customer Engagement White Papers

3 Ways to Improve Power BI Speed with Microsoft Dynamics 365/CRM

Alithya
Power BI is one of the best things to happen to Microsoft CRM (now Dynamics 365)
BI and Reporting Customer Engagement Dynamics 365 Dynamics CRM

7 Habits of Highly Successful Marketers

ClickDimensions
What does it take to be successful in marketing?
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

(Infographic) The Current B2B Social Media Marketing Landscape

ClickDimensions
Here’s a look at the B2B social media landscape today
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Sales Sales & Marketing Social Networks

How to Drive Microsoft Dynamics CRM/365 User Adoption with Marketing Automation

ClickDimensions
Marketing automation isn’t just for marketing anymore
Customer Engagement Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing

The 2017 State of B2B Email Marketing

ClickDimensions
What strategies and tactics have had the greatest impact on B2B email marketing in 2017?
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing

The B2B Marketer's Guide to Social Media Success

ClickDimensions
If you are looking to up your B2B social media game, or even get started on social, this guide is for you
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Marketing Automation Sales Sales & Marketing

Microsoft Dynamics Project Success with Proprietary Deployment Models

MSDynamicsWorld.com Features
Do proprietary project methodologies add value when it comes to Dynamics ERP and CRM deployments?
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Project Management

How Partners Can Seize the Microsoft Dynamics 365 Opportunity

Stratos Cloud Alliance
Dynamics 365 will continue to disrupt the traditional model for ERP and CRM
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Partner Strategy

How Dynamics 365/CRM Users Can Grow Beyond Email Marketing with Marketing Automation

ClickDimensions
Marketing automation is most responsible for improving revenue contribution
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing

Top 10 Things to Consider When Choosing a Field Service Solution Provider

Hitachi Solutions America
Finding the right field service solution provider can be just as important as finding the right field service solution
Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Field Service Field Service Finance and Operations