Training news & resources

What is our project manager planning to do to make sure all end users are trained?

RocketCRM is a newer Dynamics 365 consultancy, but the company's founders bring plenty of insight on CRM training and services delivery.

What has our project manager done to kick start her preparation? This video diary explains.

CRM training doesn't end at the classroom door, so be prepared to make learning a core component of your organization's solution.

From setting goals to creating a clear agenda, a CRM trainer has much to do before the students even arrive.

Rene Gayer says partners are challenged by Microsoft release cycles and knowledgeable end customers to stay up to date

Sales reps and leaders can both access content and track performance without leaving the Dynamics 365 interface

Dynamics AX skills are hot commodities in the job market, but industry experience remains key for many roles.

Expect testing at Microsoft events and user groups in 2016, then next-level Advanced and Masters programs.

Microsoft has launched new CRM 2015 courses, delivered virtually and at a lower cost. But what is the real value to CRM partners?