Use Organizational Change Management (OCM) To Spur Adoption of Microsoft Dynamics CRM

September 21 2015

For most companies, implementing and deploying a solution like Microsoft Dynamics CRM is the easy part. The difficulty comes in convincing users to take advantage of it.

About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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