Remote Assist news & resources

Copilot in Dynamics 365 Guides with HoloLens 2

Ignite 2023: Microsoft to add Copilot to mixed reality experience of Dynamics 365 Guides

by Jason Gumpert
The AI-based experience comes first to HoloLens2, then to mobile devices
Customer Engagement Dynamics 365 Field Service Field Service Guides HoloLens Ignite 2023 Knowledge Management Mixed Reality Remote Assist

MSDW Podcast: An update on mixed reality solutions for Microsoft Dynamics 365

by MSDW Reporter
Dataverse (CDS) Dynamics 365 Dynamics AX Enterprise Asset Mgmt Finance and Operations Guides Inventory Management MSDW Podcast Manufacturing Manufacturing Mixed Reality Power Apps
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Microsoft, P&G commit to new manufacturing tech built on Azure

by Jason Gumpert

Consumer goods giant to pursue improvements in quality, resilience, energy utilization with Azure, business apps

AI and Machine Learning Azure Consumer Goods Dynamics 365 Environmental Sustainability Internet of Things (IoT) Manufacturing Manufacturing Mixed Reality Mixed Reality Quality Control Remote Assist

MSDW Podcast: Reviewing Ignite Fall 2021 with Asif Rehmani

by Jason Gumpert
AI Azure Customer Engagement Customer Insights Dynamics 365 Finance and Operations Guides Ignite November 2021 MSDW Podcast Mixed Reality Mixed Reality Power Apps

Microsoft Dynamics Partner Roundup: Mailchimp integration; HRP launch; Mixed reality; Commission management

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Automotive Business Central Commission Calculation Customer Engagement Dynamics 365 Dynamics CRM Dynamics GP Email Management HR Management Marketing Automation Mixed Reality Payroll Processing
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Ecolab expands use of Microsoft Dynamics 365 mixed reality, HoloLens 2 with virtual visits in life sciences

by Jason Gumpert

Life sciences division expands company's other industry-focused mixed reality use cases

Chemicals Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Field Service HoloLens Life Sciences Manufacturing Mixed Reality Power Apps
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DynamicsCon 2021 Preview: Dynamics 365 Field Service and the promise of mixed reality

by Linda Rosencrance

Dynamics 365 Field Service offers increasingly robust options for savvy users

Customer Engagement Customer Service Dynamics 365 DynamicsCon March 2021 Energy Field Service Field Service Manufacturing Mixed Reality Oil Remote Assist
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Stevanato Group adds Microsoft mixed reality solutions to pharma packaging operations

by Jason Gumpert

Dynamics 365 Remote Assist and other HoloLens 2 apps will accelera...

Dynamics 365 Mixed Reality Remote Assist
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Mining giant BHP works around a mine site lockdown with Azure IoT and Dynamics 365 mixed reality

by MSDW Reporter

Mining firm BHP launches new HoloLens and Azure IoT initiatives at its mines in Western Australia to deal with Covid-19 disruptions

Azure Compute Dynamics 365 Field Service Industrial Equipment Internet of Things (IoT) Minerals Mixed Reality Mixed Reality Remote Assist
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Mercedes-Benz USA deploys remote technician support with Microsoft Dynamics 365 Remote Assist and HoloLens 2

by MSDW Reporter

Solution has been deployed to 383 dealerships across the US. 

Customer Service Dynamics 365 HoloLens Mixed Reality Remote Assist

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Next Technology Investment for Your Business: HoloLens 2

Mazars

Learn how to pitch HoloLens 2 technology to your executives with a solid value proposition

AI Budgeting Business Central Collaborative Workspaces Customer Engagement Customer Service Insights Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics RMS Engineering Enterprise Asset Mgmt

Roadmaps to Customer Excellence: E-commerce Innovation with Microsoft Dynamics Commerce

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Making sense of the e-commerce revolution

AI Commerce Consumer Goods Credit Card Processing Customer Engagement Customer Experience (CX) Distribution Dynamics 365 Dynamics CRM Dynamics Marketing E-Commerce Fashion
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The criticality of Application Management Services (AMS)

Every organization has critical business applications that support their business processes. Operational excellence can be...
Aerospace & Defense Agriculture Architecture Associations Automotive Azure Boating Chemicals Commerce Construction Consumer Goods Customer Service
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