Dynamics 365 news & resources

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Ignite 2021: Microsoft reveals at least six new Teams integration points coming to Dynamics 365

New bi-directional integration points will touch nearly all D365 customer experience apps.

Business Central Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Event Management Field Service Field Service HR Management Human Resources (Talent)
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Microsoft Dynamics Profile: MVP aims to inspire more community participation

by Linda Rosencrance

Danilo Capuano shares his journey as a Microsoft MVP working in Italy

Azure Business Process Mgmt Configuration & Development Copilot Studio Customer Engagement Dataverse (CDS) Dynamics 365 Power Apps Power Automate Power BI Power Platform
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Making sense of Microsoft's congressional testimony on hacking and cloud security

by Eamon McCarthy Earls

What can we learn from Microsoft's testimony before Congress about the SolarWinds hack?

Azure Dynamics 365 Security
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Dynamics 365 community rallies around Microsoft MVP and FetchXML Builder creator Jonas Rapp

by MSDW Reporter

Rapp is recovering from a stroke suffered in mid-February. Friends and colleagues from the Dynamics community have organized shows of support.

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM
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Microsoft Dynamics Partner Roundup: Commerce integration; Sales go-live; ISV Connect; Digital procurement

by MSDW Reporter

A selection of announcements from the Dynamics partner channel 

Business Central CPQ (Configure, Price, Quote) Customer Engagement Customer Relationship Mgmt Dynamics 365 E-Commerce Finance and Operations Insurance Sales & Marketing Sales Quoting Training
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Travel technology vendor Amadeus to partner with Microsoft on public cloud adoption

by MSCN Reporter

Travel tech giant will move offerings to Microsoft public cloud and the organizations will collaborate on new offerings.

Azure Customer Relationship Mgmt Customer Service Dynamics 365 Microsoft Teams Power Platform Travel & Leisure
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Microsoft extends industry cloud model to financial services, manufacturing, and nonprofit

by Jason Gumpert

New offerings heading to preview soon; Microsoft Cloud for Healthcare gets first update in May

AI and Machine Learning Azure Customer Engagement Customer Relationship Mgmt Dynamics 365 Finance and Operations Financial Services Healthcare Integration Internet of Things (IoT) Manufacturing Not For Profit
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Microsoft Business Apps Profile: SMB ERP veteran to lead ISV services firm

by Linda Rosencrance

Carol Livingston shares her perspectives as the new owner of Dynamics Connections

Business Central Dynamics 365 Dynamics GP Dynamics NAV

Microsoft Dynamics Partner Roundup: Managed services offerings; Integration; Partnerships

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Business Central Dynamics 365 Dynamics CRM Finance and Operations
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sa.global launching new professional services solutions built on Microsoft business apps, Teams

by Jason Gumpert

New team of legal industry and Microsoft channel veterans will lead efforts in the Americas.

Billing Complex Billing Customer Engagement Dynamics 365 Expense Management Finance and Operations Legal Power Apps Power Platform Professional Services Project Management Project Operations

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From GP to Business Central: Moving Warehouse Operations Forward with Warehouse Insight

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Dynamics 365 Business Central / Finance ISV Comparison Charts 2025

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Find the best Dynamics 365 ISV solutions with these side-by-side comparison charts
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Master Your Budgeting Process

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Guiding you through creating a successful annual budget
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AI-Powered xFP&A: The Future of Financial Planning

Solver
Explore the transformative power of AI in xFP&A
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AI in AP - How Artificial Intelligence Will Change Accounts Payable Processes

Dooap
How AI is now being used in Accounts Payable
AI and Machine Learning AP Automation Accounting Azure Copilot Dynamics 365 Robotic Process Automation (RPA)

Transitioning from Dynamics GP to Dynamics 365 Business Central

Encore Business Solutions
Key information, timelines, and actions for moving to Dynamics 365 Business Central
Accounting Business Central Copilot Dynamics 365 Dynamics GP
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National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
Customer Insights - Data Data Management Dynamics 365

Booksy Improves Customer and Employee Experience

Plauti
Bad data quality is the party-crasher
Customer Insights - Data Data Management Dynamics 365
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Solver Datasheet

For organizations looking to accelerate growth and gain complete insight into their business, Solver is a cloud-based...
Azure Copilot Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics SL Fabric

Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Power Apps Power Pages Power Platform Project Service Automation

Marketing4Dynamics - Connect MailChimp with Dynamics 365 CRM

Marketing4Dynamics connects MailChimp with Dynamics 365 CRM in real time. It’s more than just a sync; it bridges marketing...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Sales
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