Welcome to the News section on MSDW. We cover the world of Microsoft technology, from corporate news to product releases to customer successes to industry events. Check back often for updates.
Traditional Dynamics ERP & CRM resellers face not only increasing pressure to focus on cloud, they will soon see competition via a new class of channel partners, say two chan...
The rising expectations of customers in live chat with service agents means a greater demand for well-integrated systems that provide the right information at all times.