Business Process Mgmt news & resources

Flows from the field: Deploying flows; Rollup queries; Logic Apps; Input-output security; Sentiment analysis; Power Apps Portals

by MSDW Reporter

Recent flows from intrepid D365 professionals - and beyond.

Business Process Mgmt Customer Engagement Data Integration Dataverse (CDS) Dynamics 365 Power Apps Portals Power Automate Power Platform Workflow Management

MSDW Podcast: Sven Noomen on building a business around the Microsoft Power Platform

by Jason Gumpert
Business Central Business Process Mgmt Dataverse (CDS) Dynamics 365 Dynamics NAV MSDW Podcast Power Apps Power Automate Power Platform
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Microsoft Dynamics 365 Virtual Agent for Customer Service reaches general availability

by Jason Gumpert

No-code chatbot solution for customer services promises to identify the right virtual agent use cases

AI Bots Business Process Mgmt Customer Engagement Customer Service Customer Service Customer Service Insights Dynamics 365 Power Platform Power Virtual Agents

Top Microsoft Dynamics 365 Customer Engagement articles of 2019

by MSDW Reporter

A look back at the top Dynamics 365 Customer Engagement expert articles of 2019

Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Field Service Marketing Automation Project Management Sales & Marketing Workflow Management

Podcast Review: Leveraging Microsoft Power Platform with Dynamics GP

by Eamon McCarthy Earls

Microsoft MVP Mariano Gomez shares perspectives on getting more out of Dynamics GP with the Power Platform

Business Process Mgmt Collaborative Workspaces Dynamics GP Expense Management Portals Power Apps Power Automate Power BI Power Platform Robotic Process Automation (RPA) Workflow Management

MSDW Podcast: MVP Mariano Gomez on the importance of the Power Platform for Dynamics GP users

by Jason Gumpert
Business Process Mgmt Dynamics GP MSDW Podcast Power Apps Power Automate Power BI Power Platform Robotic Process Automation (RPA) Upgrades Workflow Management
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How dual write in Microsoft Dynamics 365 changes the picture for partners

by Eamon McCarthy Earls

As Microsoft moves users from the Data Integrator to dual write functionalities with the Common Data Service, one partner works to embrace the new technology

Business Central Business Process Mgmt Data Integration Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Power Apps Power Platform
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SalesSpark launches sales engagement solution for the Microsoft Dynamics 365, Power Platform ecosystem

by Jason Gumpert

Sales engagement is a hot sector that has largely missed the Microsoft business apps channel so far, says John Gravely.

Business Performance Mgmt Business Process Mgmt Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Power Apps Power Automate Power BI Power Platform Sales Sales & Marketing

Ignite 2019: Microsoft moves into RPA with latest Power Platform updates

by Jason Gumpert

Flow becomes Power Automate, broader virtual agent use, new AI Builder models, and better Teams integration are coming. 

Business Process Mgmt Ignite 2019 Power Automate Power Platform Robotic Process Automation (RPA) Workflow Management
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More channels, sentiment tracking coming to Microsoft Dynamics 365 Omnichannel for Customer Service

by MSDW Reporter

Unification of digital messaging add-ons includes future updates, says GM.

AI Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights Dynamics 365 Workflow Management

LATEST VENDOR RESOURCES

Patagonia Achieves Omnichannel Success and Elevates its Customer Journey with Vertex Tax Solutions and Microsoft D365

Vertex, Inc.

How AI Helps Dynamics ERP Users Improve AP Automation

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enVista Microsoft Overview

enVista

The State of Finance Automation in 2023

BILL

Solving the Integration Challenge with iPaaS

Celigo
More Business Process Mgmt Videos

AP Automation’s Role in the Financial Security Ecosystem

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AI AI and Machine Learning AP Automation Azure Business Central Business Process Mgmt Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL

5 Simple Steps for Safeguarding Your Revenue

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This guide is centered on actionable steps, assisting you in recognizing specific profit-draining issues and offering practical solutions
AI Accounting Auditing Business Central Business Process Mgmt CPQ (Configure, Price, Quote) Commerce Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice

5 Simple Steps to Revenue Leakage Prevention

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Actionable steps to help you to identify specific profit drain issues and find practical solutions
Accounting Auditing Business Process Mgmt Customer Engagement Dynamics 365 Finance and Operations Fraud Protection Marketing Marketing Insights Mixed Reality Preventive Maintenance Product Visualize

A Guide to Understanding Revenue Leakage’s Causes

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This booklet Explore the core causes of revenue leakage, how it impacts your company and examples of where it might be occurring in your business today
AI Bill Of Material Mgmt Budgeting Business Process Mgmt Customer Engagement Development Dynamics 365 Dynamics Marketing Finance and Operations Financial Management Fraud Protection Invoice Processing

Year-End AP Automation Checklist

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The end of the fiscal year is a pivotal time for businesses to organize and optimize their AP processes
AI AI and Machine Learning AP Automation Accounting Azure Business Central Business Process Mgmt Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP
More Business Process Mgmt White Papers

OZNaturals Migrates E-Commerce to Dynamics 365 with Celigo

Celigo

The company knew it was critical to leverage an integration platform as a service (iPaaS) solution like Celigo

Business Central Business Process Mgmt Consumer Goods Data Migration Dynamics 365

Long-Term Healthcare Facility Operator Manages 19 Locations with One Accountant

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Discover how this long-term healthcare facility operator manages 19 locations effectively with one accountant

AP Automation Accounting Advanced Pricing Bill Of Material Mgmt Billing Business Process Mgmt CPQ (Configure, Price, Quote) Consolidation Accounting Data Management Dynamics GP Financial Management Financial Services

Signature HealthCARE Saves $120,000 a Year While Scaling from 55 to 239 Entities

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Signature HealthCARE streamlined accounting and enabled their team to shift from over 55 databases to just one

AP Automation Accounting Aerospace & Defense Architecture Automotive Azure Billing Budgeting Business Performance Mgmt Business Process Mgmt Complex Billing Consumer Goods

MB2 Dental Scales Monthly Invoicing for 250 Locations Without Adding Overheads

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MB2 Dental needed a way to process thousands of monthly invoices across 250 locations without adding additional overhead

Accounting Aerospace & Defense Architecture Associations Automotive Billing Boating Budgeting Business Performance Mgmt Business Process Mgmt Complex Billing Construction

Case study: Sunshine 811 Saves $15,000 Annually by Streaming Recurring Billing with Subscription Billing Suite

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Sunshine 811 struggled to gain complete visibility of its billing processes. Discover their journey to streamlining recurring revenue

Accounting Auditing Automotive Banking Bill Of Material Mgmt Billing Budgeting Business Performance Mgmt Business Process Mgmt Complex Billing Consolidation Accounting Construction
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Import Export PowerTool

Turbocharge your data migration tasks with lightning-fast imports & exports Visit the Import Export PowerTool Website: https...
Automotive Bill Of Material Mgmt Business Central Business Process Mgmt Construction Data Migration Distribution Distribution Dynamics 365 Electronics Engineering Furniture

Product Configurator

Simplify creating BOMs and routing to make quote and order generation more efficient. Product Configurator is an add-on for...
Bill Of Material Mgmt Business Central Business Process Mgmt Business Rules Mgmt Distribution Dynamics 365 Dynamics NAV Engineering Manufacturing Retail Sales Order Processing Sales Quoting
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