Linda

Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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Articles

The new Dynamics CRM Dashboards eBook a welcome bit of user guidance, experts say

by Linda Rosencrance
100-level information a needed first step in encouraging user adoption
BI and Reporting Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM KPIs Marketing Sales Sales & Marketing

6 ways to evaluate moving Microsoft Dynamics CRM to the cloud

by Linda Rosencrance
For existing Dynamics CRM on-premise customers, a move to the cloud may offer some benefits, but only in right situations, experts say
Cloud Customer Relationship Mgmt Data Integration Data Migration Dynamics CRM Dynamics CRM Online

LiveOps Integrates Cloud Contact Center with Microsoft Dynamics CRM Unified Service Desk

by Linda Rosencrance
LiveOps for Microsoft Dynamics integration provides CTI, voice and web chat, intelligent contact routing, social channel capabilities
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Social Networks Unified Service Desk

Microsoft releases new cumulative updates for Dynamics NAV 2013 and 2013 R2

by Linda Rosencrance
New NAV 2013 R2 functionality for export and import of companies and other data; Hotfixes for eighteen local versions
Business Central Data Management Data Migration Dynamics 365 Dynamics NAV NAV 2013 NAV 2013 R2

Understand the new approach to Microsoft Dynamics NAV updates, users told

by Linda Rosencrance
The NAV release cadence has changed, and so has the approach to cumulative updates, a Microsoft program manager explains
Business Central Crete Dynamics 365 Dynamics NAV NAV 2013 R2 NAVUG Upgrades

Microsoft Dynamics Partner Roundup: Government contracting; CRM for clinical trials; Field service management; eInvoicing and ePayables partnership

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
AP Automation Dynamics AX Dynamics CRM Dynamics GP Financial Management Government Invoice Processing Pharmaceuticals Professional Services

From the Microsoft Dynamics GP Blogs: GP 2013 R2 timecard entry; Crash from new DLL; Go To button; Consolidating companies

by Linda Rosencrance
A selection of posts from Dynamics GP bloggers
Accounting Dynamics GP GP 2013 R2 HR Management Time & Attendance

From the Microsoft Dynamics AX Blogs: AX 2012 R3 WMS and TMS; Pricing Journals in Excel; Performance Analyzer; SSRS report display

by Linda Rosencrance
A selection of recent insights from Dynamics AX bloggers
AX 2012 AX 2012 R3 Accounting BI and Reporting Dynamics AX Transportation Transportation Management Warehouse Management

How wholesale distributors can stay competitive with Microsoft Dynamics CRM marketing tools and techniques

by Linda Rosencrance
Distributors can benefit from a range of tools related to Dynamics CRM to reach the right customers and help sales teams take action
CRM 2013 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Distribution Distribution Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation

Microsoft Dynamics Partner Roundup: AX for project accounting; AX wins in public sector, retail; AX training win

by Linda Rosencrance
A selection of recent announcements from the Dynamics partner channel
AX 2012 AX 2012 R2 AX 2012 R3 Accounting Commerce Distribution Document Automation Dynamics AX Government Project Management Retail Training

Going Home Again with Microsoft Dynamics NAV

by Linda Rosencrance
Alex Chow recounts his experience so far expanding his business, and Dynamics NAV itself, to Taiwan
Business Central Dynamics 365 Dynamics NAV Localization

German event for Microsoft Dynamics awarded to Jack Morton Worldwide

by Linda Rosencrance
Microsoft Dynamics event in Germany after opening its first office there
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV

From the Microsoft Dynamics NAV Blogs: Custom charts in NAV 2013 R2; Create users from SQL; Change Log; Zero-client solution installs

by Linda Rosencrance
A selection of the latest insight from the Dynamics NAV blogs
BI and Reporting Business Central Document Management Dynamics 365 Dynamics NAV NAV 2013 NAV 2013 R2

Microsoft Dynamics Partner Roundup: GP hires; GP service management; NAV rental management; Caribbean services partnership

by Linda Rosencrance
A selection of recent announcements from the Dynamics partner channel
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Professional Services Project Service Automation Rental Service Management Workforce Management

From the Microsoft Dynamics GP Blogs: GP 2013 R2 Launch Edition

by Linda Rosencrance
With this week's release, Dynamics GP experts have been busy sharing their first impressions of GP 2013 R2
Dynamics GP GP 2013 R2