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Support strategies for Microsoft Dynamics AX: Start with well-educated users

by Linda Rosencrance
The benefits of investing early in enabling users can pay off in lower support needs over the long term
AXUG Dynamics AX Training support

From the Microsoft Dynamics CRM blogs: No-code case resolution reporting; SSRS prefiltering; Better email editor; Contracts creation and renewals

by Linda Rosencrance
A selection of the latest insight from the Dynamics CRM blogs
BI and Reporting CRM 2011 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Sales Sales & Marketing

From the Microsoft Dynamics AX Blogs: AX 2012 Task Recorder update; Test data transfer tool; POS customizations; Excel imports; XDS policy tips

by Jason Gumpert
A selection of recent posts from Dynamics AX blogs
AX 2012 Data Management Dynamics AX Retail POS Security

Microsoft preparing Dynamics NAV 2013 R2 - formerly 'Sicily' - for late 2013

by Jason Gumpert
Updated UI, new web services, Office 365 compatibility, more hosting capabilities coming to product, managers say
Accounting BI and Reporting Business Central Dynamics 365 Dynamics NAV KPIs NAV 2013 R2 OData Power Automate WPC2013 Web Client Web Services
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In Microsoft reorg, Dynamics team mostly intact under Tatarinov

by Jason Gumpert
Dynamics still 'needs special focus and represents significant opportunity', CEO Ballmer says in memo to the company
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Microsoft Corporate WPC13

When planning enterprise-wide BI strategy with Microsoft Dynamics AX, think standardization and reuse first

by Linda Rosencrance
The BI needs of different groups may seem too varied, but the costs of decentralized reporting can add up fast, users and experts agreew
AXUG BI and Reporting Data Warehousing Dynamics AX KPIs

At WPC 2013, Microsoft Announces More 2013 Dynamics Reseller, ISV Awards

by Linda Rosencrance
US-based Tribridge named the Dynamics Outstanding Reseller of the Year
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL ISV Resellers WPC2013

Microsoft to Use Hubwoo's Business Network for Internal Spend Compliance

by Jason Gumpert
Microsoft will integrate global ISV Hubwoo's catalog management capabilities to its own eProcurement system
Dynamics AX Hubwoo ISV Microsoft Corporate Procurement

New Supply Chain Study Links Trends to Shareholder Value

by Bridget McCrea
The University of Tennessee, Knoxville identifies supply chain trends it believes are 'game changing'
Business Central Business Process Mgmt Collaborative Workspaces Customer Relationship Mgmt Data Integration Demand Planning Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Managed Services

Microsoft shares roadmap for Dynamics CRM through first half of 2014 and other plans beyond the frontier

by Jason Gumpert
Cautious roadmap leaves out specific plans for mobile apps, Skype and Lync integration, integrated social, and more
CRM 2013 Dynamics CRM Leo Mira WPC2013

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