Article news & resources

Hey Hey Hey, Goodbye: Microsoft to Replace Dynamics GP Business Portal by 2015

by Curt Finch
The end of Business Portal allows the Dynamics GP team to now sets its sights on more ambitious improvements
Business Portal Convergence 2014 Dynamics GP GP 2015

Adding mobility to Microsoft Dynamics CRM: The best app for the job

by Jason Gumpert
How the NFL’s Detroit Lions satisfied demands of both sales and marketing with a new mobile sales app
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Document Management Dynamics 365 Dynamics CRM Media & Entertainment Mobile Applications OneDrive Sales Sales & Marketing

Adding mobility to Microsoft Dynamics CRM: A case for customization

by Jason Gumpert
How one building services firm found new efficiencies in a mobile solution that blended the right elements of Dynamics CRM and GP
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics GP Mobile Applications Professional Services Sales Sales & Marketing Sales Order Processing

Integrating Java business applications with the Customer Care Accelerator for Dynamics CRM

by Robert Raaijmakers
Reviewing the three essential components to integrating a Java application into CCA
CRM 2011 CRM 2013 Customer Care Accelerator (CCA) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics CRM Java

Microsoft Dynamics CRM Online sandboxes getting orange watermark, new admin tools

by Linda Rosencrance
Both free and paid non-production instances will get the new colors, tools to manage interaction with production system
Dynamics CRM Dynamics CRM Online

Accessing applications with the Customer Care Accelerator for Microsoft Dynamics CRM

by Robert Raaijmakers
How CCA adds another level of integrated customer service possibilities beyond core customer data
CRM 2011 CRM 2013 Customer Care Accelerator (CCA) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics CRM Unified Service Desk

Sitecore to showcase its Dynamics CRM enterprise marketing vision in Microsoft Technology Centers

by Linda Rosencrance
Microsoft teams with ARKE, Sitecore to demo content personalization opportunities
CRM 2013 Content Management Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Automation Sales Sales & Marketing
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Seeking unified operations, Woodcraft Supply retools with new Microsoft Dynamics AX solution

by Bridget McCrea
Divergent business processes and legacy systems were hindering operations and impacting customer service experience
Accounting BI and Reporting Commerce Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Financial Management Inventory Management Procurement

From the Microsoft Dynamics AX blogs: Workflow for spot reviews; Error message handling; AX 2012 table changes; Modelstore modifications

by Linda Rosencrance
A selection of the latest insight from the Dynamics AX blogs
AX 2012 Dynamics AX Upgrades Workflow Management ax 2009

Microsoft Dynamics Partner Roundup: GP win; CRM phone service tool; CfMD printing for GP; AX doc management; NAV retail hire

by Linda Rosencrance
A selection of recent announcements from the Dynamics partner channel
Business Central Commerce Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Document Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV

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