Article news & resources

WineDirect Acquires Elypsis Winery, adding Dynamics NAV to its direct to consumer wine services

by Jason Gumpert
Elypsis offerings join WineDirect's e-commerce, call center, fulfillment, financial technology
Accounting Business Central Call Tracking Customer Engagement Dynamics 365 Dynamics NAV E-Commerce Financial Management Food & Beverage Marketing Retail POS Sales

Lessons from WPC 2013: Retaining Microsoft Dynamics customers in the cloud

by Guus Krabbenborg
3 ways to improve cloud delivery as more businesses shift their enterprise software to an operational expense
Business Central Cloud Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Power Automate Resellers SaaS WPC2013

How the 'Right' Microsoft Dynamics GP and RMS Integration Can Help Retailers Improve Customer Service and Their Bottom Line

by Jeff Grundey
Why today's data integration for retail should always be about more than moving data from one point to another
Commerce Customer Engagement Customer Service Customer Service Data Integration Distribution Dynamics 365 Dynamics GP Dynamics RMS E-Commerce Inventory Management Manufacturing

Why do ECM and BPM implementations fail? 3 places to focus

by Gene McDonough
When adding ECM and workflow to Dynamics ERP, implementation challenges run the risk of killing a project before the technology even shows up
AP Automation Business Central Business Process Mgmt Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Enterprise Content Mgmt Project Management

Dynamics Profile: From newbie to veteran, one GP user's journey

by Linda Rosencrance
When Palma Hirschfelder Wurzel's company bought GP seven years ago, she dove in, learning about the product and its range of community resources
Accounting Customer Engagement Dynamics 365 Dynamics GP Electronics Project Service Automation Service Management

Managing Complex Relationship models in Microsoft Dynamics CRM, Part 2

by Patrick Huisman
Examining alternative ways to handle Contacts with links to multiple Accounts in Dynamics CRM
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Sales Sales & Marketing xRM

Managing complex relationship models in Microsoft Dynamics CRM, Part 1

by Patrick Huisman
Understanding the standard relationships between Accounts, Contacts, and Leads - and valuable alternative scenarios
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Sales Sales & Marketing xRM

Before a chart of accounts redesign, consider the reporting power of Dynamics GP Account Categories

by Mark Polino
Beyond financial statements, GP's Account Categories can open up a range of CPM and reporting options - if you take some time to understand it
Accounting BI and Reporting Dynamics GP Financial Management KPIs

Microsoft Dynamics Partner Roundup: Demand management alliance; Panatracker GP CfMD; AX Win; New VAR VP; Master VAR expands

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
CfMD Dynamics AX Dynamics CRM Dynamics GP GP 2013 Logistics Master VAR Transportation

Microsoft Dynamics GP 2013 SP2 on tap for August release

by Linda Rosencrance
Service Pack 2 for GP 2013 scheduled for release next week, features a range of new web client, reporting features
Accounting BI and Reporting Document Management Dynamics GP GP 2010 GP 2013 GPUG HR Management Web Client

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