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CRM Saturday: The growth of an interactive Dynamics CRM learning experience

by Linda Rosencrance
Attendees get information about the latest Dynamics 365/CRM technologies in a community environment, hosted at Microsoft offices in Europe
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM

Summit EMEA 2017: On digital transformation, Microsoft eager to both talk about and listen to Dynamics ERP and CRM customers

by Dann Anthony Maurno
Customer Success EMEA Director Dilip Popat explains why 2017 is a transformative year for both Microsoft, its customers and the channel
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Digital Transformation Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Summit EMEA 2017

Cortana Intelligence Suite: How manufacturers can evaluate the business potential

by Melissa Templeton
Reflecting on how to understand the suite and how the components relate to each other, plus, examples of manufacturing industry use cases.
BI and Reporting Cortana Intelligence Suite Customer Engagement Data Archiving Data Integration Data Management Data Warehousing Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Power Automate

Managing scope to bring a Microsoft Dynamics NAV + CRM implementation back to life

by Dann Anthony Maurno
Catapult with its Lean Deployment methodology put a stalled implementation back on track for Precision Gutters
3PL Accounting Business Central Construction Customer Engagement Customer Relationship Mgmt Data Integration Data Migration Distribution Dynamics 365 Dynamics CRM Dynamics NAV

Social Selling Assistant among new features in Microsoft Social Engagement 2017 Update 1.1

by Linda Rosencrance
Dashboard app, Japanese and traditional Chinese interfaces, and lots of debugging among 1.1 improvements
Customer Engagement Dynamics 365 Marketing Sales Sales & Marketing Social Networks

IT Channel Company broadens Dynamics 365 / CRM reach with MindsUnited Deal

by Linda Rosencrance
Part of firm's effort to become the leading Dynamics 365 Sales & Marketing distributor for Europe.
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing SaaS Sales Sales & Marketing

The MSDW Podcast: Microsoft Dynamics CRM users prepare to step into a 365 World, on-prem and in the cloud

by Jason Gumpert
Chuck Ingram of Tribridge walks us through the on-premise/off-premise options for Microsoft Dynamics 365, and making the decision to go all-cloud or opting for dual licensing.
CRM 2016 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online MSDW Podcast Marketing Power Automate Sales

UK police forces use Microsoft Dynamics CRM, network visualization to process incident data

by Linda Rosencrance
A bespoke Dynamics CRM-based system uses visualization for rapid, effective incident response
Customer Engagement Dynamics 365 Dynamics CRM Government

The Microsoft Dynamics AX to Dynamics 365 migration: Why to start planning now.

by Dann Anthony Maurno
Those companies looking to migrate from Dynamics AX to Dynamics 365 want assurances it will work, and that it will be quick.
Data Migration Dynamics 365 Dynamics AX Finance and Operations

The User Manual is Dead. Long Live the User Manual.

by Mark Polino
What the Dynamics GP team needs to do next to inform user if they are stepping away from user manuals.
Content Management Document Management Dynamics GP GP 2015 GP 2016 GP 2016 R2

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