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CRM implementations: How to avoid a failure to launch

by Ryan Plourde
CRM project success depends upon the right consultant, but also, a commitment of internal resources
Customer Engagement Customer Relationship Mgmt Data Integration Data Migration Dynamics 365 Dynamics CRM Implementation

Microsoft introduces per-user usage metrics for Power BI; deeper control of metrics access

by MSDW Reporter
Update offers new capability to surface the names of end users; also enables more granular admin control and ability to “reboot” and grant permissions afresh
BI and Reporting Business Central Business Rules Mgmt Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Microsoft Power BI Power BI

Executive Q&A: eMazzanti Technologies and Forceworks on portfolio acquisitions and P2P strategies

by Dann Anthony Maurno
A portfolio that stunts one partner’s growth can be a boon to another, describe eMazzanti Technologies’ Carl Mazzanti and Forceworks’ Steve Mordue
Commerce Distribution Dynamics 365 Inspire 2017 Microsoft Corporate Power Automate Retail

Predictive analytics and Microsoft Dynamics AX: How JJ Food Service delivers real customer engagement results

by Linda Rosencrance
UK-based food distributor streamlines customer calls and enables customized deals, cross sell opportunities with Dynamics AX services.
BI and Reporting Business Performance Mgmt Business Rules Mgmt Customer Engagement Customer Service Customer Service Distribution Dynamics 365 Dynamics AX Finance and Operations Food & Beverage Marketing

The hidden gaps in public and private clouds

by Greg Pierce
Consider cloud tradeoffs and determine the right mix for your organization.
Business Central Cloud Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Power Automate SaaS

Recoup profit by correcting address data in Microsoft Dynamics 365/AX

by Dann Anthony Maurno
Did you lose money shipping a pallet load to a PO box? Do you know how much return shipments cost in a year? AXMentor describes how to calculate (and recoup) those costs.
Data Integration Data Management Data Migration Distribution Dynamics 365 Dynamics AX Finance and Operations Logistics

Vic Air Supplies moves to the cloud with Microsoft Dynamics NAV

by Linda Rosencrance
Microsoft Gold Partner EBS helps company move to the cloud, and to bring along some reluctant employees
Accounting BI and Reporting Business Central Business Performance Mgmt Business Process Mgmt Cloud Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Document Management Dynamics 365

Microsoft Power BI Report Server August 2017 preview broadens data source support

by MSDW Reporter
Extending beyond SSAS, reports with other data sources can be published in this preview – with limitations.
BI and Reporting Business Performance Mgmt Data Integration Data Management Microsoft Power BI Power BI Power BI Power Platform

Executive Q&A: Sikich on how Microsoft Dynamics 365 for Finance and Operations enables manufacturers to "reshore" smoothly

by Dann Anthony Maurno
Before leasing a new US-based production plant or hiring a crew, consider how a modern, cloud-based, ERP can optimize the transition
Data Integration Data Migration Distribution Dynamics 365 Dynamics AX Finance and Operations Manufacturing Power Automate

Picking a time and expense solution for Microsoft Dynamics ERP: Can users and administrators agree on priorities?

by Amanda Canupp
Simple and powerful? Easy to support and scalable? Why user and IT needs are really two sides of the same coin.
Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Expense Management Finance and Operations SaaS Time & Attendance Workflow Management

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