Article news & resources

From the Microsoft Dynamics 365 CE/CRM blogs: Enable, configure service agent; Choosing an AI layer; Import email addresses; Customer Service implementation checklist

by MSDW Reporter
A selection of announcements from the Microsoft Dynamics 365 CE/CRM blogs
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Sales Sales & Marketing

From the Microsoft Dynamics 365 Business Central blogs: Unlocking the hidden workforce; Analysis mode; Preparing your budget; Reducing waste

by MSDW Reporter
A selection of announcements from the Microsoft Dynamics 365 Business Central blogs
BI and Reporting Budgeting Business Central Business Process Mgmt Dynamics 365 Dynamics NAV Manufacturing

From the Microsoft Power Platform blogs: Power Pages enhanced authorization; Power Automate via GitHub Copilot; Dataverse semantic model; AI-powered software development

by MSDW Reporter
A selection of announcements from the Power Platform blogs
Business Process Mgmt Copilot Data Management Dataverse (CDS) Power Apps Power Automate Power Pages Power Platform

Microsoft Dynamics Partner Roundup: Asset management; Contract management; Contact center integration; Data enrichment

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Contact Center Contact Center Contract Management Customer Engagement Customer Relationship Mgmt Customer Service Data Management Dynamics 365 Finance and Operations Manufacturing Manufacturing Sales
Vlaamse overheid (Flemish Government)

How the Flemish Government re-imagined subsidy audits with Power Apps and AI Agents

by Eamon McCarthy Earls
A recently deployed solution is helping a small oversight team to shed manual processes and audit more funding recipients
Auditing Business Process Mgmt Copilot Studio Document Management Government Government Contractors Power Apps Power Platform
Canadian flag with blue sky and clouds

Before You Migrate to Dynamics 365 Business Central: What Canadian Teams Underestimate

by Kooldeep Sahye
From data fears to Canada-specific regulations, ERP migration readiness becomes a major organizational challenge
Business Central Data Migration Dynamics 365 Dynamics NAV Regulatory Compliance
Exposed data included personal information from vulnerable Dataverse tenants

Misconfigured Microsoft Power Pages targeted in new data theft campaign

by Linda Rosencrance
Exposed data included personal information from vulnerable Dataverse tenants
Data Management Dataverse (CDS) Portals Power Pages Power Platform Security

From the Microsoft Dynamics 365 CE/CRM blogs: Service agent; Event registration; Prevent duplicate records; Case management agent

by MSDW Reporter
A selection of announcements from the Microsoft Dynamics 365 CE/CRM blogs
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Data Management Dynamics 365 Dynamics CRM Event Management Marketing Automation Sales

From the Microsoft Dynamics 365 Business Central blogs: Build an AI audit trail; Avatars; AL transaction isolation levels; Lot expiration

by MSDW Reporter
A selection of announcements from the Microsoft Dynamics 365 Business Central blogs
Auditing Business Central Dynamics 365 Dynamics NAV Inventory Management Process Manufacturing

Azure Updates: Reliability; Database tooling; Databricks

by MSDW Reporter
The latest Azure updates
AI and Machine Learning Azure Compute Databases Development Integration

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