Microsoft Dynamics Partner Roundup: Advanced mapping for CRM; AX food win; NAV homebuilding win; New GP hires by Linda Rosencrance Recent announcements from the Dynamics partner channel BI and Reporting Business Central Commerce Construction Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Food & Beverage Retail Supply Chain Execution Microsoft’s acquisition of Parature a win all around, analysts say by Linda Rosencrance Analysts and industry watchers share their views on the Parature acquisition for Dynamics CRM Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management CRM Confusion: The Double Definition of CRM by Will Slade CRM has a straight forward history, but the modern definition is more complex CRM 2013 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Not For Profit Sales Sales & Marketing xRM 9 Not-So-Obvious Improvements to Microsoft Dynamics NAV 2013 by Dave Parker Beyond the headlines, there are many less obvious but nevertheless powerful features of NAV 2013 to be excited about Business Central Data Migration Dynamics 365 Dynamics NAV NAV 2013 Warehouse Management Microsoft Dynamics GP and Business Analyzer: Noting benefits of simplicity, accessibility by Linda Rosencrance Business Analyzer continues to evolve for Dynamics GP, SL, and AX, and the community may be starting to come around to its benefits Accounting BI and Reporting Dynamics GP GPUG KPIs Armanino Acquires Rose Business Solutions by Linda Rosencrance San Diego-based services business joins Armanino; RoseASP remains a cloud solutions provider for Dynamics Cloud Dynamics GP With Microsoft’s Parature acquisition, Dynamics CRM modernizes its customer service story by Jason Gumpert Though not well known in the Dynamics CRM ecosystem, Parature offers key capabilities for SaaS customer service in the mid market Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management Social Networks Microsoft acquires Parature, adding multi-channel customer service to Dynamics CRM by Jason Gumpert Knowledge management, portals, mobile self-service features aim to bolster the Dynamics CRM customer service offering Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Knowledge Management Mobile Applications Portals Dynamics Profile: Developing a career with Microsoft Dynamics NAV and its community by Linda Rosencrance Natalie Karolak’s career with NAV has evolved from newcomer in 2006 to forum leader, solution architect, and MVP Accounting Business Central Dynamics 365 Dynamics NAV Improving interactions and outcomes with xRM: A customer experience lifecycle model by Christopher Barry Technology-enabled techniques for managing both uncontrolled and controlled interactions with your customers Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing xRM First page « Previous page ‹ … Page670 Page671 Page672 Page673 Current page674 Page675 Page676 Page677 Page678 … Next page › Last page »