CRM Online news & resources

Microsoft readies marketing, social listening, customer care updates for Dynamics CRM

by Jason Gumpert
Microsoft is firming up its Q2 2014 Dynamics CRM Mira, Leo, and Subra release plans
CRM Online Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Leo Marketing Marketing Automation Marketing Resource Mgmt (MRM)

Power BI’s support for Microsoft Dynamics CRM Online broadens access, BI possibilities

by Mark Anderson
CRM Online is growing rapidly, so the recent news of Power BI access to its OData feed was welcomed, experts say
BI and Reporting Big Data CRM Online Dynamics CRM KPIs Power BI Power BI Power Platform

Best of 2013: Top Microsoft Dynamics CRM news of the year

by Jason Gumpert
The team delivered on its plan to release CRM 2013, setting up a roadmap of enhancements in social, marketing, and customer service in 2014
CRM 2013 CRM Online Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation MarketingPilot NetBreeze

Microsoft warns Dynamics CRM Online admins on IE11 compatibility

by Linda Rosencrance
Admins using the IE11 may see the mobile interface – but there’s a workaround
CRM Online Dynamics CRM

From the Microsoft Dynamics CRM blogs: SharePoint Online Doc Management; CRM forms from SSRS Reports; CRM Online storage guidance; e-Signature Options

by Linda Rosencrance
A selection of the latest insight from the Dynamics CRM blogs
BI and Reporting CRM Online Document Management Dynamics CRM Electronic Signatures

New bulk workflow execution tool for Microsoft Dynamics CRM 2011 overcomes common data management hurdle

by Linda Rosencrance
Processing tens of thousands of CRM records in minutes rather than hours or days
CRM 2011 CRM Online Customer Relationship Mgmt Data Management Dynamics CRM Workflow Management

Less is More: Easing New Users into Microsoft Dynamics CRM Online with a Simpler Experience

by Linda Rosencrance
Zero2Ten's new SmartStart solution reduces the experience to a handful of the most common features and record types
Adoption CRM Online Dynamics CRM

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