Microsoft reveals pricing of Dynamics 365 Contact Center and a new Customer Service Premium option
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Microsoft’s latest business application, Dynamics 365 Contact Center, has reached general availability, the company announced today.
The news comes just weeks after the reveal of the app.
D365 Contact Center is “a complete but fully-composable solution for contact centers,” according to Microsoft CVP Jeff Comstock in a new blog post. Contact Center is also a “natural evolution” of earlier contact center solutions offered by the company, including most recently the Digital Contact Center Platform, according to Microsoft.
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