From the Microsoft Dynamics CRM Blogs: Social Listening integration; ADFS troubleshooting; Understand USD; Avoiding old scripts

In this week's Microsoft Dynamics CRM blog roundup:

• Integrating Microsoft Social Listening with Dynamics CRM 2015 On-Premises;
• ADFS Service Won't Start, How to Troubleshoot?;
• What Is Unified Service Desk for Dynamics CRM?;
• Staying Away from "window.showmodaldialog" in Your CRM Code

Integrating Microsoft Social Listening with Dynamics CRM 2015 On-Premises

On the PowerObjects blog, JoeCRM says the Microsoft Social Listening integration has been available in CRM Online since the Spring Wave, but now these features are available for on-premises customers. With this feature, Microsoft Social Listening subscribers can embed social insights like buzz volume, sentiment, etc., directly into their CRM!

Configuration: In the CRM Online's Spring Wave release, configuration started with a simple drop down since it could tell where the Social Listening instance was provisioned. However, since on-premises isn't linked to Office 365, there are a few more steps.

You can find out what those steps are here.

ADFS Service Won't Start, How to Troubleshoot?

On the Work And Study Book - Dynamics CRM Blog Andre Margono says that recently he needed to re-run the VMs (virtual machines) of the CRM server setup on his test and practice machine.

One of the things that he wanted to test was to establish a trust relationship ...