Case Studies Our case studies library is full of customer stories from software vendors, designed to provide guidance as you investigate approaches for implementing Microsoft-related software. Software - Any -Azure-AI and Machine Learning-Compute-Databases-Development-Hybrid-Integration-Internet of Things (IoT)-Mixed Reality-Networking-Security-StorageCopilotDynamics 365-Business Central-Customer Engagement--Contact Center--Customer Insights - Data--Customer Insights - Journeys (Marketing)--Customer Service--Field Service--Project Service Automation--Sales-Customer Voice-Finance and Operations--Project Operations--Commerce--Human Resources (Talent)-Mixed Reality--Guides--Layout--Product Visualize--Remote AssistDynamics AXDynamics CRMDynamics GPDynamics MarketingDynamics NAVDynamics POSDynamics RMSDynamics SLDynamics SnapMicrosoft CorporatePower Platform-Dataverse (CDS)-Power Apps-Power Pages-Power Automate-Power BI-Copilot StudioFabricPurview Industry - Any -Aerospace & DefenseAgricultureArchitectureAssociationsAutomotiveBoatingChemicalsConstructionConsumer GoodsDesign & DecoratingDesign & LivingDistributionEducationElectronicsEnergyEngineeringFabless SemiconductorFashionFinancial ServicesFood & BeverageFootwearFurnitureGovernmentGovernment ContractorsHealth & WellnessHealthcareHospitalityHosting ServicesIndustrial EquipmentInsuranceJewelryLegalLife SciencesLumberManufacturingMarketingMedia & EntertainmentMedical DevicesMetalsMineralsNot For ProfitOilPharmaceuticalsPrintingProfessional ServicesProperty ManagementReal EstateRentalResearchRetailSoftwareSpecialty Vehicles & BoatsSportsStaffing & RecruitingTax and AccountingTelecommunicationsTelemarketingTextile & ApparelTransportationTravel & LeisureUtilitiesWaste ManagementWindows & Doors Business Needs - Any -3PLAccountingAdvanced PricingAI AgentsAP AutomationAuditingAutomated Data CollectionAutomated TestingBankingBI and ReportingBill Of Material MgmtBillingBudgetingBusiness Performance MgmtBusiness Process MgmtBusiness Rules MgmtCAD/CAM/CAECall TrackingCheck PrintingCollaborative WorkspacesCollections ManagementCommission CalculationCommunicationsComplex BillingConfiguration & DevelopmentConsolidation AccountingContact CenterContent ManagementContract ManagementCorporate Perf Mgmt (CPM)CPQ (Configure, Price, Quote)Credit Card ProcessingCustomer Experience (CX)Customer Relationship MgmtCustomer ServiceData ArchivingData IntegrationData ManagementData MigrationData WarehousingDeduction ManagementDemand PlanningDirect Store Delivery (DSD)DistributionDocument AutomationDocument ImagingDocument ManagementDonor ManagementE-CommerceE-InvoicingEDIElectronic SignaturesEmail ManagementEnterprise ArchitectureEnterprise Asset MgmtEnterprise Content MgmtEnvironmental SustainabilityETLEvent ManagementExpense ManagementExternal Systems InterfaceField ServiceFinancial ManagementForecastingFreight ManagementFundraisingGovernance, Risk, and Compliance (GRC)HR ManagementInventory ManagementInvoice ProcessingIT Asset Management (ITAM)IT Service Management (ITSM)Job costKnowledge ManagementKPIsLabor ManagementLearning Management SystemLease ManagementLegal MattersLicensingLoad PlanningLoan ManagementLocalizationLogisticsLoyalty ManagementManaged ServicesManufacturingMarketing AutomationMarketing Resource Mgmt (MRM)Master Data MgmtMaterial Rqmts PlanningMobile ApplicationsMulti-Entity ManagementMulticurrencyOrder ManagementPartner Relationship Management (PRM)Partner StrategyPayment ProcessingPayroll ProcessingPlanning & SchedulingPlanning and SchedulingPlant MaintenancePortalsPreventive MaintenanceProcess ManufacturingProcurementProduct Lifecycle MgmtProduct TraceabilityProject ManagementProposal GenerationPurchasingQuality ControlRebatesRegulatory ComplianceResource Dispatch & SchedulingRetail POSReturns ManagementRevenue recognitionRFIDRisk ManagementRobotic Process Automation (RPA)Route OptimizationRoyalty MgmtSaaSSales & MarketingSales & Ops PlanningSales and Operations PlanningSales Order ProcessingSales QuotingSales/Product ConfiguratorSchedulingSecuritySegregation of Duties (SoD)Service ManagementShippingShop Floor ControlSocial NetworksSoftware LicensingStorageStudent Information SystemSubscription billingSubscription ManagementSupplier NetworksSupply Chain ExecutionSupply Chain ManagementSystem AdministrationTax ManagementTelemarketingTelephonyTime & AttendanceTrade Promotion MgmtTrainingTransportation ManagementTravel ManagementUnified CommunicationUser AdoptionUser ManagementVirtualizationWarehouse ManagementWarranty ReimbursementWeb ClientWeb StorefrontWeb-based MappingWorkflow ManagementWorkforce ManagementxRM Verified Solutions Hide filters Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM Sikich While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Building a Modern Microsoft 365 Intranet for a Growing Professional Services Firm JourneyTeam Modernizing its intranet with Microsoft 365 for a cleaner, more connected employee experience Knowledge Management Professional Services Canada’s Royal LePage Partners with WatServ to Modernize Enterprise Applications WatServ Now able to provide Realtors with competitive tools to grow their business Azure Networking Real Estate Protech Automotive Solutions – Field Operations / Dynamics 365 + Power Platform JourneyTeam Transforming field operations with a connected Microsoft Dynamics 365 and Power Platform solution Automotive Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Field Service Field Service Power Platform Project Operations Project Service Automation How BISM Consolidated Systems and Automated Invoicing with Business Central PayTrace Accounting Business Central Credit Card Processing Dynamics 365 Dynamics GP E-Invoicing Invoice Processing Payment Processing Power BI Implementation for UK’s Leading Fashion Brand: Case Study Dynamics Square USA UK fashion leader cuts costs & boosts reporting with Power BI implementation. See how real-time insights changed it all. BI and Reporting Design & Decorating Design & Living Dynamics 365 Fashion Footwear Power BI Power Platform Professional Services Real Estate Retail Global Pharmaceutical Giant Maximizes Cloud Infrastructure Efficiency and Security Visionet Systems Test Azure Consumer Goods Fashion Financial Services Footwear Jewelry Pharmaceuticals Textile & Apparel Utilities PXTech Finance Team Saves 3 Days Per Month with Zetadocs Expenses Zetadocs The finance team gained greater control over its expense management process Business Central Dynamics 365 Dynamics NAV Expense Management Software Building a Better Intranet: A Professional Services Firm’s Journey to Connection and Clarity with Microsoft 365 and JourneyTeam JourneyTeam Creating a modern intranet built on SharePoint Online and Viva Collaborative Workspaces Engineering Governance, Risk, and Compliance (GRC) Knowledge Management Professional Services Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365 Sikich Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey! 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