Commerce news & resources

Power Apps chart visualization with Copilot | Source: Microsoft

Microsoft reveals 2025 Release Wave 2 plans for Dynamics 365 and Power Platform, focused on copilots and AI agents

by Jason Gumpert
The AI-heavy release wave plan also includes traditional enhancements, new localizations, and more.
AI Business Central Commerce Contact Center Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Dataverse (CDS) Dynamics 365 Field Service
IBI-One homepage

MSDW partners with Item by Item to support IBI One training for individual learners

by MSDW Reporter
IBI’s expands training offerings with role-based curriculum, 90 learning paths
Commerce Customer Engagement Customer Service Dynamics 365 Field Service Finance and Operations Sales Training
Evenica

Evenica to Acquire Crimson Transaction Technologies, expanding payment solutions portfolio

by MSDW Reporter
Combined firm will offer solutions that simplify payment gateway integrations
Commerce Dynamics 365 E-Commerce Finance and Operations Payment Processing

Microsoft Dynamics Partner Roundup: Teams Phone extensibility; Solutions Partner; EAM innovation; Partnership

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Business Central Commerce Communications Contact Center Contact Center Customer Engagement Dynamics 365 E-Commerce Enterprise Asset Mgmt

MSDW Podcast: 2025 Supply chain trends with NMB Solutions

by MSDW Reporter
Global challenges related to shipping, compliance, and more
Commerce Dynamics 365 Dynamics AX Finance and Operations MSDW Podcast Regulatory Compliance Shipping Supply Chain Management Transportation Management

Microsoft Dynamics Partner Roundup: PLM funding; Retail payments; BC implementation; New executive

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Bill Of Material Mgmt Business Central Commerce Dynamics 365 Dynamics AX Dynamics NAV Finance and Operations Manufacturing Manufacturing Not For Profit Product Lifecycle Mgmt Retail
Agent preview from Dynamics 365 Sales

Microsoft publishes 2025 Release Wave 1 Plans for Biz Apps, Role-based Copilots, Industry Clouds

by Jason Gumpert
Microsoft publishes its semi-annual flurry of new and updated feature plans across the apps and services
AI Business Central Commerce Contact Center Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Dataverse (CDS) Dynamics 365 Field Service

MSDW Podcast: Key Commerce Takeaways from NRF 2025

by MSDW Reporter
The biggest takeaways and expo floor trends from this year's NRF Retail Big Show
Commerce Dynamics 365 Dynamics AX E-Commerce Finance and Operations MSDW Podcast Retail
Microsoft expo location at NRF 2025

Microsoft and Salesforce offer contrasting AI pitches to retail industry: NRF 2025

by Jason Gumpert
Benioff fires back at Nadella on AI vision, economists advise multi-year journey to AI payoff
Azure Commerce Copilot Dynamics 365 E-Commerce NRF 2025 Retail Retail POS

MSDW Podcast: Evaluating Headless and Composable Commerce Options

by MSDW Reporter
Diving into the world of modern e-commerce technology, breaking down the key differences between headless and composable commerce
Commerce Dynamics 365 Dynamics AX E-Commerce Finance and Operations

LATEST VENDOR RESOURCES

ERP Podcast 1: Why 97% of Fortune 500 Companies rely on ERP?

Dynamics Square USA

Secrets to Selling Microsoft Dynamics Masterclass: Mastering Sales to Enterprise Accounts

MSDW Features

Unlock the Power of GYDE365: Transform Your Dynamics 365 Practice

MSDW Features

Business Benefits of the Microsoft Ecosystem

Encore Business Solutions

Secrets to Selling Microsoft Dynamics Masterclass: Customer Insights into Navigating the Software Buying Journey

MSDW Features
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Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

Putting Composable Commerce Into Action

Evenica
Exploring the role that third party solutions can serve in a composable commerce strategy and why to follow MACH principles
Commerce Dynamics 365 Finance and Operations

25 Tips to Improve your Online Strategy for Business Central

k-ecommerce
Unlock 25 expert tips to elevate your e-commerce strategy with Dynamics 365 Business Central
Business Central Commerce Dynamics 365 E-Commerce Retail POS Web Storefront

Understanding Commerce for Public Sector

Evenica
Public sector organizations operate in the spaces in which D365 Commerce works best: where transaction meet interaction
Business Process Mgmt Commerce Dynamics 365 E-Commerce Government Payment Processing Power Apps Power Automate Power Pages Power Platform Security

Separation of Duties (SOD): Basics and Applications

Fastpath, now part of Delinea
Understand how Separation Of Duties can help you maintain security and compliance for your business-critical applications
Business Central Commerce Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Governance, Risk, and Compliance (GRC) Human Resources (Talent)
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How Pinnacle Textiles Boosted Sales and Unburdened Service Teams with Dynamics GP-Integrated Ecommerce

k-ecommerce
How k-ecommerce Helped Pinnacle Textiles Reach Their Ecommerce and Customer Service Goals
Business Central Commerce Customer Engagement Dynamics 365 Dynamics GP Sales Textile & Apparel

Lights, Camera, Automation: How Cinespace Studios Streamlined AP for Global Growth

SignUp Software
Discover how Cinespace Studios brought efficiency to the spotlight by replacing manual AP processes with ExFlow — setting the stage for seamless global expansion
AI AI and Machine Learning AP Automation Azure Business Central Commerce Customer Engagement Customer Insights Customer Voice Dynamics 365 Financial Management Fraud Protection

Leading Consumer Electronics Accessories Company Increases Partner Integrations By 3X While Reducing Chargebacks By 90% with EDI Services

Korcomptenz
Korcomptenz helped a global leader in mobile accessories reimagine their EDI efficiencies
AI Commerce Customer Voice Dynamics 365 EDI Finance and Operations Integration Invoice Processing Manufacturing Supply Chain Insights
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MetaDocs - Document Management System

Streamline your business with MetaDocs: Efficient, Secure, and Intelligent Document Management MetaDocs is a robust document...
AI Business Central Commerce Construction Customer Engagement Customer Voice Distribution Document Automation Document Management Dynamics 365 Finance and Operations Governance, Risk, and Compliance (GRC)

MetaShip - Dynamics 365 Packing & Shipping Solution

Effortless Packing and Shipping, Seamlessly Integrated with Dynamics 365 Business Central MetaShip is a comprehensive packing...
AI Business Central Commerce Customer Engagement Distribution Dynamics 365 E-Commerce Field Service Finance and Operations Forecasting Manufacturing Mixed Reality

MetaPro - ERP for Professional Services

Managing People, Processes, and Systems with MetaPro, which is seamlessly integrated with the Microsoft Dynamics 365 Business...
AI Business Central Commerce Contract Management Customer Engagement Customer Voice Dynamics 365 Expense Management Finance and Operations Forecasting Government Contractors Human Resources (Talent)
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