Jason

Gumpert

jason-gumpert-headshot.jpg

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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Articles

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Microsoft announces new AI-centric Business App, Dynamics 365 Contact Center

by Jason Gumpert
New Copilot-focused solution reaches GA on July 1
Contact Center Contact Center Customer Engagement Customer Experience (CX) Customer Service Dynamics 365 Dynamics CRM Telephony
Simplanova

Novature strikes deal with Microsoft Dynamics specialist firm Simplanova

by Jason Gumpert
Deal will add to services capacity and provide geographic expansion model, says CEO Louis Rustenhoven
Business Central Data Migration Dynamics 365 Dynamics AX Dynamics NAV Finance and Operations Power Platform
Tower with DynamicsMinds logo

DynamicsMinds 2024: Microsoft prepares Dynamics community for latest AI vision

by Jason Gumpert
Microsoft officials share plans for agentification, Copilot ERP, and emergence of autonomous systems
BI and Reporting Business Central Business Process Mgmt Customer Engagement Data Management Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV DynamicsMinds 2024 Finance and Operations
Developing a Microsoft Copilot AI flow for an insurance claim

Microsoft Build 2024: Power Platform’s copilots navigate toward more human workloads

by Jason Gumpert
Updates allow you teach a copilot in the same way “a person would be trained … when they start a new job,” Microsoft says
Build 2024 Business Performance Mgmt Business Process Mgmt Power Automate Power Platform Workflow Management

DynamicsCon Live 2024: Dynamics 365 Finance & SCM roadmap: Features, deprecations, and update rules

by Jason Gumpert
Microsoft representatives shared updates with DynamicsCon Live 2024 attendees on some of the key changes coming in the latest release wave
Dynamics 365 DynamicsCon May 2024 Finance and Operations

DynamicsCon Live 2024: Microsoft roadmap for Dynamics 365 Customer Service gets serious about Copilot and unified scenarios

by Jason Gumpert
Copilot and Nuance technology will power a more comprehensive offering to meet evolving expecations, the product team believes
AI and Machine Learning Azure Compute Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Development Dynamics 365 Dynamics CRM DynamicsCon May 2024

Microsoft to partners: Help Dynamics 365 customers find their 'Copilot moment'

by Jason Gumpert
New sales incentives and certifications aim to encourage growth in SMB D365 and Power Platform sales
AI Business Central Customer Service Data Migration Directions NA 2024 Dynamics 365 Planning & Scheduling Security

Microsoft Dynamics 365 Business Central to Field Service integration reaches GA

by Jason Gumpert
The supported integration begins with BC Projects, will extend soon to Service Management
Business Central Customer Engagement Data Integration Dataverse (CDS) Directions NA 2024 Dynamics 365 Field Service Field Service Mobile Applications Power Platform

Directions NA 2024: Microsoft demonstrates AI progress in Dynamics 365 Business Central

by Jason Gumpert
Partners will still be needed to do the heavy lifting in an AI age, says BC executive
Business Central Directions NA 2024 Dynamics 365
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Price increases are coming to some Microsoft Dynamics 365 apps

by Jason Gumpert
Changes coming in October to enterprise CRM and ERP applications
Commerce Customer Engagement Customer Service Dynamics 365 Field Service Finance and Operations Microsoft Corporate Project Operations Sales

Events