Dann Anthony

Maurno

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Dann Anthony Maurno is a seasoned business journalist who began his career as International Marketing Manager with Lilly Software, then moved on as a freelancer to write for such prestigious clients as CFO Magazine; Compliance Week;Manufacturing Business Technology; Decision Resources, Inc.; The Economist Intelligence Unit; and corporate clients such as Iron Mountain, Microsoft and SAP. He is the co-author of Thin Air: How Wireless Technology Supports Lean Initiatives(CRC/Productivity Press, 2010).

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Articles

Workflows in Microsoft Dynamics 365/CRM: Nationwide non-profit masters complex environment, minimizes coding

by Dann Anthony Maurno
Workflow standardization, configuration, and sharing best practices simplify complex processes at Big Brothers Big Sisters Canada
Business Process Mgmt Business Rules Mgmt Customer Engagement Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Not For Profit Workflow Management

Microsoft SMB partner urges calm (but caution) over move from Business Edition to Dynamics 365 Tenerife

by Dann Anthony Maurno
Look past the clumsy messaging to a strong product, urges this D365 Business Edition VAR.
Business Central Directions NA 2017 Dynamics 365 Dynamics GP Dynamics NAV Microsoft Corporate

What you need to know – because it has changed – about BI and reporting in Microsoft Dynamics AX and 365

by Dann Anthony Maurno
Feeling like data is locked inside your ERP? Is reporting in Dynamics AX 2012 or 365 harder than you thought? Edgewater Fullscope’s Gina Pabalan explains why that is, and wha...
AXUG Summit 2017 BI and Reporting Data Archiving Data Integration Data Management Data Migration Dynamics 365 Dynamics AX Finance and Operations Power Automate Summit 2017

Management Reporter: How Dynamics GP users can ensure a smoother month-end, year-end and audit

by Dann Anthony Maurno
Can you know your financial statements well enough? Chances are, you can know them better, and Nick Sercer of MSX Group will describe how at GPUG Summit 2017.
Accounting Budgeting Dynamics GP Financial Management GPUG Summit 2017 Summit 2017

Sales pipelines: Sales leaders need more than snapshots, they need trends

by Dann Anthony Maurno
Only with historic data can a sales pipeline become an analytical tool, describes Edgewater Fullscope Managing Director David Kohar
CRMUG Summit 2017 Customer Engagement Dynamics 365 Dynamics CRM Power BI Power BI Power Platform Sales & Ops Planning Summit 2017

What are buyers demanding from B2B ecommerce in 2017?

by Dann Anthony Maurno
A choice of ordering methods, using their own shipping accounts among B2B buyers’ demands, says Jason Dias with Hitachi Solutions America.
Business Central CPQ (Configure, Price, Quote) Commerce Customer Engagement Customer Service Customer Service Distribution Distribution Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP

"Cleaning" Microsoft Dynamics NAV makes for a faster, less costly upgrade

by Dann Anthony Maurno
High-ROI custom reports and modifications can usually be done with less of a “footprint” upon NAV code, says Sikich’s Scott Brennan
Business Central Data Integration Data Management Data Migration Dynamics 365 Dynamics NAV NAVUG Summit 2017 Summit 2017 Supply Chain Execution Supply Chain Management Upgrade Upgrades

Microsoft Dynamics 365/CRM cloud deployments: Taking on CIO concerns in regulated industries

by Dann Anthony Maurno
The cloud is not always the answer, and it presents challenges. TechLabs London’s Mohamed Mostafa will describe those challenges, and their solutions, at Directions North Ame...
Customer Engagement Data Integration Data Management Data Migration Data Warehousing Directions NA 2017 Dynamics 365 Dynamics CRM Financial Services Power Automate Regulatory Compliance

Microsoft partners weigh the choice to go vertical: Lots of potential, but not for the faint of heart

by Dann Anthony Maurno
Yes there is opportunity to be had from vertical-specific IP. But it is not for everyone. Open Door Software’s Malcolm Roach describes who it’s for, and the questions to ask.
Business Central Directions NA 2017 Dynamics 365 Dynamics NAV Microsoft Corporate Oil

Executive Q&A: Hitachi Solutions America on the art of acquisition and the drive for global scale

by Dann Anthony Maurno
Hitachi Solutions America doesn’t just snap up solutions; its President Tom Galambos describes the synergy and forethought of a buy/sell decision
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Manufacturing Microsoft Corporate Power Automate

Executive Q&A: eMazzanti Technologies and Forceworks on portfolio acquisitions and P2P strategies

by Dann Anthony Maurno
A portfolio that stunts one partner’s growth can be a boon to another, describe eMazzanti Technologies’ Carl Mazzanti and Forceworks’ Steve Mordue
Commerce Distribution Dynamics 365 Inspire 2017 Microsoft Corporate Power Automate Retail

Recoup profit by correcting address data in Microsoft Dynamics 365/AX

by Dann Anthony Maurno
Did you lose money shipping a pallet load to a PO box? Do you know how much return shipments cost in a year? AXMentor describes how to calculate (and recoup) those costs.
Data Integration Data Management Data Migration Distribution Dynamics 365 Dynamics AX Finance and Operations Logistics

Executive Q&A: Sikich on how Microsoft Dynamics 365 for Finance and Operations enables manufacturers to "reshore" smoothly

by Dann Anthony Maurno
Before leasing a new US-based production plant or hiring a crew, consider how a modern, cloud-based, ERP can optimize the transition
Data Integration Data Migration Distribution Dynamics 365 Dynamics AX Finance and Operations Manufacturing Power Automate

Inc 5000 2017: Number of Microsoft Dynamics partners doubles

by Dann Anthony Maurno
The mature Microsoft Dynamics channel still finds its place among entrepreneurial gamers, alternative energy, and Pilates franchises.
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations

Microsoft Social Engagement 2017 Update 1.7: YouTube listening, engagement

by Dann Anthony Maurno
Microsoft clearly believes that its customers cannot know their own customers too well.
Business Central Consumer Goods Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Marketing Marketing Automation