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What's in a Name? You Say "CRM Live", Microsoft Says "CRM Online"

by Jason Gumpert
Microsoft Changes Web-based CRM 4.0 Product Name Midstream--Still On Track for June Launch
Customer Relationship Mgmt Dynamics CRM

Clearing Hurdles and Easing Sales Life on the Road: New Tools Claim to Make Dynamics CRM 4.0 Truly Mobile

by Jason Gumpert
Two Moblie CRM Products Claim to Have Overcome Special Challenges of Mobile CRM, Offering Accessibility via PDAs and Smart Phones
BI and Reporting Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

Renewed Emphasis on Compliance in Dynamics AX and NAV

by Jason Gumpert
Microsoft Emphasizes Ability of AX and NAV to Help Companies Navigate American and European Regulatory Requirements
BI and Reporting Business Central Dynamics 365 Dynamics AX Dynamics NAV Financial Management Life Sciences

GP Training Fun? Inexpensive? A Morale Builder?

by Mark Polino
How to Turn Dynamics GP Training Into a Cost-Effective Ongoing Process, Rather Than a Costly Special Event
Dynamics GP Financial Management

Lines in the Sand: Microsoft Increasingly Sharpens Distinctions Between Competitors and Dynamics AX, CRM, and GP

by Jason Gumpert
Micorosoft Singles Out Oracle, Salesforce.com, and Intuit for Special Competitive Attention
Customer Relationship Mgmt Dynamics AX Dynamics CRM Dynamics GP Financial Management Manufacturing Project Management Supply Chain Management

What’s the Most Important Marketing Function for CRM?

by Jason Gumpert
How Dynamics CRM Helps Companies Distinguish Between Satisfying Needs and Satisfying Customers
Customer Relationship Mgmt Dynamics CRM

Microsoft Launches 22-City Magical Mystery Tour to Promote CRM 4.0

by Jason Gumpert
Impressive Customer Response and Educational Presentations
Customer Relationship Mgmt Dynamics CRM

Here's One Way to Get a Head Start on the Next Dynamics Upgrade

by Jason Gumpert
A Participant in TAP Sees Integration Opportunities from AX 2009 Helping Double or Triple His Company's Revenues
Dynamics AX Manufacturing

Reflections on Convergence 2008-Is Microsoft About to Become Warm and Cuddly on Us?

by Jason Gumpert
Drumming Home Messages About Integration, Role-Tailored Experiences, and Usability
BI and Reporting Business Central Collaborative Workspaces Configuration & Development Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Financial Management

Convergence 2008 Miscellany

by Jason Gumpert
A Look Back at the Products, Classes, Crowds, and Food
Customer Relationship Mgmt Dynamics AX Dynamics CRM Dynamics GP Financial Management

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