Article news & resources

Microsoft, In Convergence Presentations, Makes a Strong Case for CRM Live

by Jason Gumpert
As CRM Live nears release, indications of manager confidence and customer success.
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Manufacturing Marketing Sales Sales & Marketing

Microsoft Introduces New “Search Engine Marketing Service” to Boost Dynamics CRM’s Advertising Oomph

by Jason Gumpert
New Service, Which Ships Immediately, Integrates with Dynamics CRM, to Aid in Placing Ads and Monitoring Effectiveness
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

Microsoft Reports "Huge Huge Demand in the Pipeline" for CRM Live

by Jason Gumpert

Why CRM Live Took Longer Than Expected to Go Live

Customer Relationship Mgmt Dynamics CRM

AX 2009 Update: At Convergence Sessions, Dynamics Team Pushes Improved User Experience, Upgrade Path

by Jason Gumpert
Show Tune Seller Rodgers & Hammerstein’s Employees Like “Office 2007 Look”
Dynamics AX

Convergence Session Round Up - Wednesday

by Jason Gumpert
A roundup of Wednesday's Convergence sessions.
Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Financial Management Food & Beverage Marketing Professional Services Sales Sales & Marketing

Razzle and Dazzle Aside, Some Convergence Attendees Express Anxiety About Upgrading to AX 2009

by Jason Gumpert
Users Worry About Unforeseen Time, Costs, and Business Benefits of Trading Up
Dynamics AX

Microsoft Promises Convergence Attendees That Dynamics CRM Live Will Be “Broadly Accessible” This Spring

by Jason Gumpert
Users Can Switch “Seamlessly” Between Online, On-Premise Models, Amid Signs That Mobile Access Will Prove Popula
Dynamics CRM

AX Users at Convergence Anticipate Goodies of Coming Upgrade, But Also Complain About Recurring Frustrations

by Jason Gumpert
As AX 2009 Upgrade Time Draws Nearer, Concerns About Archiving, User Customization, and Other Problems
BI and Reporting Dynamics AX Financial Management Manufacturing Project Management

What Will Users Be Talking About at Convergence 2008?

by Jason Gumpert
Questions About Management Shifts and Product Capabilities
BI and Reporting Collaborative Workspaces Configuration & Development Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Financial Management Marketing Sales

Getting the Most Out of Your Annual Dynamics AX Budget

by Jeff Onesto
Four Financially Creative Ways to Get More from Your Enterprise Systems and Partners
Dynamics AX

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