Microsoft and UNI/CARE Announce Plan to Integrate Electronic Health Records with Dynamics CRM 2011 for Case Management

Microsoft and UNI/CARE Systems Inc. have announced that they will work together to pair UNI/CARE's Pro-Filer 2011 electronic health records (EHR) with Microsoft Dynamics CRM 2011. The combined solution is aimed at providing a cross-agency solution for case management in health and human services.

UNI/CARE is a provider of EHR and care coordination solutions for health and human services. Its flagship product, Pro-Filer 2011, provides customers with a methodology and tools to foster collaboration and coordination of care among service providers, financial stakeholders and the individuals that they serve-creating a connected system of care. Pro-Filer 2011 integrates care across treatment sites and programs and efficiently transfers the appropriate information to payors and members of HIE (health information exchange) networks, according to the company.

With Microsoft Dynamics CRM 2011, the combined technology platform is aimed at breaking down silos across agencies, departments and programs, such as behavioral health, public health, child and family services, primary care, and corrections and rehabilitation, to facilitate collaboration, coordinate services, help improve quality and outcomes, and enhance efficiencies, according to the companies.

These agencies currently have little connection with one another, and as a result critical information is not shared from one program to another, meaning crises can potentially occur, state and local governments will miss out on federal money, costs to deliver service will increase, and clients might not receive the appropriate quality care they need.

Microsoft Dynamics CRM 2011 will give the agencies one common view into Pro-Filer 2011 through a familiar, easy-to-use interface. For example, social workers with child and family services could easily identify that a child in their care has also been treated by behavioral health, allowing services and treatment plans to be better coordinated, ultimately driving better outcomes ...