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Microsoft Dynamics CRM 2011 a Leader in Gartner’s Magic Quadrant for Customer Service Contact Centers

by Jason Gumpert
Excels in flexibility and Outlook integration but lags in real-time reporting, industry experience, social CRM
CRM 2011 Call Tracking Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM

Microsoft Highlights Dynamics AX 2012’s Public Sector Capabilities, Announces First Planned Deployment

by Jason Gumpert
City of Redmond will go live with Microsoft Dynamics AX 2012, replacing its old JD Edwards solution
AX 2012 Dynamics AX Financial Management Government HR Management

Exploring Microsoft Dynamics AX as a Business Intelligence Platform

by Linda Rosencrance
Providing dependable decision support without breaking the bank
AXUG BI and Reporting Dynamics AX KPIs

Microsoft’s Dynamics CRM Connector Offers Baseline CRM 2011 and Online Integration for Dynamics AX Customers

by Linda Rosencrance
Dynamics ERP, CRM integration points utilize web services framework
AXUG CRM 2011 Data Integration Dynamics AX Dynamics CRM EDI

Microsoft Dynamics Partner Roundup: New 311 Call Center Solution; New Leadership at Columbus IT; Partners Merge; Online Upgrade Calculator

by Linda Rosencrance
A selection of news and announcements from the Microsoft Dynamics partner ecosystem
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Government

Revisiting the Cloud: Why Hybrid Solutions for Microsoft Dynamics GP Ring True

by Mark Polino
Broad hybrid options keep a company in control
Amazon EC2 Cloud Dynamics GP GP 12 SaaS

From the Microsoft Dynamics AX Blogs: Quick Excel Reports in AX 2009; Table Relation Properties in AX 2012; Preallocated Number Sequences

by Jared Berezin
A selection of the latest tips and guidance from the Dynamics AX blogs
AX 2012 BI and Reporting Dynamics AX ax 2009

Workflow-based Integration for Microsoft Dynamics CRM 2011 Seeks to Reduce Customization, Increase Flexibility

by Linda Rosencrance
appStrategy builds on Windows Workflow Foundation for Dynamics CRM integration opportunities
CRM 2011 Dynamics CRM

Delivering on the Promise: The Detailed Flash Report for Microsoft Dynamics GP

by Gloria Braunschweig
Keys to developing a detailed drilldown report for a Dynamics GP flash report
Accounting BI and Reporting Dynamics GP

Why Invest in a Local User Group for Microsoft Dynamics?

by Anne Stanton
How the social and educational benefits of user groups can work for you
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

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