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The ERP-Customer Service Connection: Four ways to boost satisfaction

by Bridget McCrea
With the right strategic goals driving it, ERP can help manufacturers improve customer service levels and outpace competitors
Business Central Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL

As Microsoft Dynamics AX mobile options evolve, security requirements gain importance

by Mark Anderson
Security and mobility concerns go hand in hand when planning a new ERP solution, experts say
AX 2012 R3 Dynamics AX Mobile Applications Power Automate Regulatory Compliance Sarbanes-Oxley Security

Microsoft extends support for Dynamics AX 2012 R3

by Linda Rosencrance
Mainstream support extended by two years to 2018
AX 2012 R3 Dynamics AX Rainier

Supply Chain Control Towers: Progress yet to materialize, experts say

by Bridget McCrea
Despite high hopes a few years ago, the supply chain control tower ideal isn't yet realized
BI and Reporting Business Central Data Integration Distribution Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Forecasting KPIs Manufacturing

Neudesic Pulse 4.2 adds secure on-premise file sharing

by Jason Gumpert
Enterprise collaboration solution’s document sharing extends to partners, customers with web, mobile interfaces
Collaborative Workspaces Document Management Dynamics AX Dynamics CRM HR Management Security Social Networks

From the Microsoft Dynamics AX blogs: Adding fields; Deleted sales orders; Exceeding number sequence; Task Recorder

by Linda Rosencrance
A selection of recent blogs from the Dynamics AX community
AX 2012 R2 AX 2012 R3 Accounting Commerce Distribution Document Management Dynamics AX Retail Sales Order Processing

Microsoft Dynamics Partner Roundup: NAV Connector; REST for business rules; Master VAR affiliate; Auto dealer document management

by Linda Rosencrance
Recent announcements from the Dynamics partner channel
Business Central Business Process Mgmt Commerce Data Integration Distribution Distribution Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV E-Commerce Retail

Reasons to Consider Upgrading to Microsoft Dynamics AX 2012 R3: Experts weigh in

by Linda Rosencrance
From the new features to mobility to architecture, analysts and product experts see a range of reasons for customers to look at AX 2012 R3
AX 2012 AX 2012 R3 Business Analyzer Dynamics AX Power Automate Rainier

Top cloud ERP benefits: New report highlights customer experiences

by Bridget McCrea
Collaboration, faster ROI, and staying current are among benefits noted by cloud ERP customers
Business Central Cloud Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL SaaS

The low-key launch of Microsoft Dynamics AX 2012 R3: Reviewing a year of news

by Jason Gumpert
May 1 marks the official launch date for Microsoft Dynamics AX 2012 R3, a quiet day following a busy year of preparation
AX 2012 R3 Commerce Distribution Dynamics AX Government Manufacturing Marketing Resource Mgmt (MRM) Power Automate Professional Services Retail Retail POS Supply Chain Management

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