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CaféX launches Live Assist for Microsoft Dynamics 365

by Jason Gumpert
After a year of planning and development, OEM arrangement comes to fruition with new multi-channel chat, co-browsing integration.
Call Tracking Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Sales Sales & Marketing eXtreme365 Lisbon 2017

Dynamics Profile: CRM MVP says confidence to contribute comes with hard-won expertise

by Linda Rosencrance
Dynamics CRM MVP Natraj Yegnaraman feels a renewed responsibility to share his intelligence with the CRM community
Customer Engagement Customer Relationship Mgmt Data Integration Data Management Dynamics 365 Dynamics CRM

The MSDW Podcast, March 13, 2017: Dynamics 365 for Ops on-prem; Delta goofs; Riding the CRM wave; Selling on Amazon

by Jason Gumpert
Taking on the latest Dynamics announcements, plus best practices from the channel, the world of productivity apps, and worst practices in IT.
Cloud Commerce Customer Engagement Distribution Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations MSDW Podcast Retail disaster recovery

Microsoft Dynamics Webcasts This Week: GP time tracking; Optimize ecommerce, batch manufacturing in NAV

by Dann Anthony Maurno
Microsoft Dynamics experts weigh in weekly on channel news, how-to and Dynamics product direction.
Business Central Commerce Dynamics 365 Dynamics GP Dynamics NAV E-Commerce Expense Management Manufacturing Manufacturing Regulatory Compliance Retail Supply Chain Management

From the Microsoft Dynamics GP Blogs: Payables doc attachments; Remove Range operation; Payment register report; Batch control totals

by Linda Rosencrance
A selection of the latest insight from the Microsoft Dynamics GP blogs.
Document Management Dynamics GP Payment Processing

Microsoft Dynamics Partner Roundup: NAV mobile app; Digital transaction app; New ICSP; New ISV CEO

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
AppSource Business Central CPQ (Configure, Price, Quote) Customer Engagement Customer Insights - Journeys (Marketing) Data Integration Document Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations

SCM Decision Making for Manufactured Items using Microsoft Dynamics 365 for Operations

by Scott Hamilton
Exploring key planning data, including the master scheduler role, single production orders, special cases, and more.
Dynamics 365 Dynamics AX Finance and Operations Manufacturing Manufacturing Supply Chain Management

Managing Microsoft Dynamics 365 for Operations: Why the cloud calls out for managed services

by Lasse Olsen
How the right managed services can help enterprises cut their IT “phone bill” in half.
AX 2012 R3 Cloud Dynamics 365 Dynamics AX Finance and Operations Power Automate

Summit EMEA 2017: The power of Microsoft Dynamics NAV reporting (and how to take full advantage)

by Dann Anthony Maurno
Dynamics NAV reports are more customizable and powerful than ever, and NAV MVP Claus Lundstrøm will walk attendees through both customizing and upgrading reports.
BI and Reporting Business Central Dynamics 365 Dynamics NAV

Model SCM Decision Making for Purchased Material using Microsoft Dynamics 365 for Operations

by Scott Hamilton
Examining key planning data for purchased items, and the different ways to maintain the planning data.
AX 2012 R3 Bill Of Material Mgmt Dynamics 365 Dynamics AX Finance and Operations Manufacturing Manufacturing Supply Chain Management

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