Comparing and contrasting CRM Project Service to the AX Service Industries solution.

Power BI and Dynamics AX now secured by Microsoft Trust Center alongside Azure, CRM Online and Office 365.

Public cloud, Internet capabilities available to Power BI users over private connections.

Reviewing some of the fundamentals of defining a material item within AX, and how to support the differing viewpoints

Having spent more time than ever before dealing with customer service departments, the author reflects on why companies fail to deliver a satisfactory experience and how CRM ...

Now offers customers ScanWorkX bar code data collection system for Dynamics AX

Between Dynamics CRM and Azure's Text Analytics, you have the ability to sort happy from furious customers, and retain them all.

Avitas offers access to Dynamics AX support instantly, with no upfront costs.

Enthusiasm for the new features due on May 1, and questions about longer term vision

The Oklahoma City Thunder wanted to take their sales and fan experience from good to great, and they were willing to rethink both CRM and data management to get there