Patrick

Huisman

Patrick Huisman is a Senior CRM Consultant at Avanade Netherlands. He studied Economics at the University of Groningen with a specialization in Marketing and Market Research.

He has a broad experience in CRM implementations especially with Dynamics CRM but also with earlier versions of sales force automation applications. His focus is mainly on the business aspects of CRM implementation, especially translating business needs & requirements into an CRM configuration. An true CRM specialist and enthusiast.

Avanade is a multinational consulting company founded as a joint venture between Accenture and Microsoft. Avanade delivers Microsoft Dynamics CRM, ERP, cloud, business intelligence, application development, collaboration and outsourcing solutions to companies across the globe. For more information on our CRM Service Line click http://www.avanade.com/crm.

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Articles

Managing Complex Relationship models in Microsoft Dynamics CRM, Part 2

by Patrick Huisman

Examining alternative ways to handle Contacts with links to multiple Accounts in Dynamics CRM

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Sales Sales & Marketing xRM

Managing complex relationship models in Microsoft Dynamics CRM, Part 1

by Patrick Huisman

Understanding the standard relationships between Accounts, Contacts, and Leads - and valuable alternative scenarios

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Sales Sales & Marketing xRM

Legacy application upgrades: xRM lessons learned from the field

by Patrick Huisman

Key principles to remember when evaluating Dynamics CRM's xRM platform to replace a legacy application

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales Quoting xRM