Bridget

McCrea

Bridget McCrea covers business and technology topics for various publications. She can be reached at bridgetmc@earthlink.net.

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Articles

Growing the Microsoft Dynamics CRM Opportunity, Part 2: Stepping up partner channel development and goals

by Bridget McCrea
Microsoft looks to build on strong CRM sales growth in FY2015 by adding partners and upping existing partner goals in 2016
CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Marketing Resellers Sales Sales & Marketing

Growing the Microsoft Dynamics CRM Opportunity, Part 1: Partners adapt to changing demands

by Bridget McCrea
In the first part of this series, three Microsoft partners recount their decision to start delivering Dynamics CRM and the results.
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Marketing Sales Sales & Marketing xRM

SMB Adoption of Mobile Apps on the Rise: New reports

by Bridget McCrea
ERP vendors are increasing efforts to bridge the mobile gap by providing more ready-made apps in time management, supply chain, analytics, and more, says SMB Group’s Laurie M...
BI and Reporting Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Mobile Applications Supply Chain Execution Time & Attendance Warehouse Management

SaaS ERP adoption grows, cost overruns persist according to 2015 Panorama ERP Report

by Bridget McCrea
Microsoft Dynamics ERP holds steady behind SAP, Oracle in competitive situations, authors find
Dynamics AX

Skype for Business: What Microsoft Dynamics ERP and CRM users can expect

by Bridget McCrea
How the changeover impacts current Lync solutions, and what users can expect for pricing and licensing, communicatino quality, and more
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Unified Communication

Supply Chain Technology Priorities for 2015: Optimism drives innovation, but caution still limiting investments

by Bridget McCrea
New report examines changing priorities beyond the hype among manufacturers, distributors, retailers, and other supply chain players
BI and Reporting Business Central Cloud Commerce Distribution Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Internet of Things (IoT) Inventory Management

For Memphis Grizzlies, Microsoft Dynamics CRM improves customer experience from ticketing to final buzzer

by Bridget McCrea
The NBA team selected Dynamics CRM with added ticketing integration to improve integration and the overall fan experience
CRM 2013 CRM 2015 Dynamics CRM Media & Entertainment

UK Department for Environment, Food & Rural Affairs Chooses Microsoft Dynamics AX for agriculture program management

by Bridget McCrea
Multi-year deployment, managed by Hitachi Solutions Europe, replaces Oracle legacy solution and is UK's first central government AX deployment
Accounting Agriculture Dynamics AX Financial Management Government Regulatory Compliance

Pharma braces for new regulations that test ERP's quality, manufacturing tools

by Bridget McCrea
Recent US legislation on drug quality and security puts new demands on pharmaceutical companies, especially their ERP and other production systems
Auditing Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL EDI Manufacturing Pharmaceuticals Regulatory Compliance Supply Chain Execution

Mobile Business Intelligence: Are businesses ready to pick up the pace of investment?

by Bridget McCrea
New data on mobile BI adoption may not indicate a surge, but Microsoft and other players have demonstrated an willingness to push the opportunity forward
BI and Reporting Business Analyzer Business Central Business Performance Mgmt Commerce Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL