Dynamics CRM White Papers

Top 10 Things to Consider When Choosing a Field Service Solution Provider

Hitachi Solutions America
Finding the right field service solution provider can be just as important as finding the right field service solution
Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Field Service Field Service Finance and Operations

Unified Commerce: Creating the Retailer of the Future

Hitachi Solutions America
How cloud unified commerce technology is helping retailers evolve
Commerce Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM E-Commerce Finance and Operations Retail

Marketing Automation for Dynamics 365/CRM: A View from the C-Suite

Click
What is the C-suite expecting from marketing automation in the year ahead?
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Marketing Automation Sales Sales & Marketing

Transform Your Microsoft Dynamics 365 Business by Partnering with Stratos Cloud Alliance

Stratos Cloud Alliance
The only Microsoft Cloud Distributor specializing in Dynamics 365
Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Partner Strategy SaaS

The What, Who, and Why of Marketing Automation for Microsoft Dynamics 365/CRM

Click
As the top-rated, Microsoft-certified marketing automation solution for Dynamics 365 (and Dynamics CRM before it), ClickDimensions is well-versed in this technology
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing

5 Ideas to Drive Sales Using Marketing Automation and Dynamics 365/CRM

Click
ClickDimensions combined with Microsoft Dynamics 365/CRM can drive sales success
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing

How to Use Microsoft Dynamics CRM to Engage and Delight Customers

Click
The customer experience cookbook
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing

Effective Lead Nurturing in Microsoft Dynamics CRM

Click
Some of our top tips and insights for lead nurturing success
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing

Email Marketing in Microsoft Dynamics CRM: Improving Email Deliverability

Click
Best practices for ensuring that emails get to their desired destination
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing

How to Score Big with Customer and Lead Nurturing in Microsoft Dynamics CRM

Click
The campaign automation playbook for Microsoft Dynamics CRM users
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing