Best practices and technologies for membership organizations and associations to meet modern and changing demands
See how customers or employees can easily complete complex data capture tasks, and generate personalized, relevant documents in minutes
Want better insight into where you’re winning or losing your deals? Try leveraging the Competitors entity in Microsoft Dynamics 365
The out of the box configuration of the Account Entity in Microsoft Dynamics CRM has room for improvement when it comes to user experience
Competing in a world where customer expectations have never been higher drives brands to embrace rapid change—retailers who struggle to keep pace face shuttered stor...
Customer xxperience overtakes price and product
How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice
One of the many benefits Microsoft Dynamics offers marketers is the ability to map the customer journey.
How custom fields are created and how best to integrate them into your marketing automation platform
Learn why it's so important to integrate your marketing automation platform with your Dynamics CRM
