Top Microsoft Dynamics CRM / 365 stories of 2016, Part 1

2016 has been a year of transition for Microsoft Dynamics CRM, first to its new name, Dynamics 365, and also for its constellation of acquired applications, some of which have embedded themselves in the future roadmap, others of which have been cast off.

Beyond the product roadmap, 2016 has been a year in which the Dynamics CRM community has been challenged to make sense of Microsoft's broader and rapidly evolving technology landscape, which has provided a bounty of new and maturing cloud-based tools that could form the building blocks of a new generation of business solutions that call upon IoT, machine learning, bots, and more.


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About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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