Dynamics 365 news & resources

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Leader of Dynamics 365 Copilot AI technology leaves Microsoft for SAP

by Jason Gumpert

Walter Sun has joined SAP as global head of AI

Azure Dynamics 365
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WhatsApp Integration with Microsoft Dynamics 365 CRM: Everything You Need to Know

by Sam Kumar

What makes the app an ideal channel for effective customer engagement?

Communications Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Unified Communication
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Budgeted Assets in Dynamics 365 Business Central, Part 1

by Robb Delprado

Why is there a field on the Fixed Asset card in Dynamics 365 Business Central labeled “Budgeted Asset”?

Accounting Budgeting Business Central Dynamics 365 Dynamics NAV Enterprise Asset Mgmt Financial Management

From the Microsoft Dynamics 365 CRM Blogs: Org charts; Resource scheduling; Debugging JavaScript code; Import outbound emails

by MSDW Reporter

A selection of the latest insights from the Dynamics 365 CRM blogs

Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Field Service Field Service Resource Dispatch & Scheduling Sales
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5 ways to improve work for field sales and service employees

by Sam Kumar

Improving flexibility, lowering stress, and offering greater empowerement can all become realities

Customer Engagement Dynamics 365 Dynamics CRM Field Service HR Management Mobile Applications Power Platform Service Management

Microsoft Dynamics Partner Roundup: Location-based intelligence; Data cleansing tool; Healthcare app; Partnership

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Business Central Customer Engagement Dynamics 365 E-Commerce Healthcare Power Platform Web-based Mapping

From the Microsoft Dynamics 365 Business Central blogs: Importing data; Teams integration; Deleting posted documents; D365BC events

by MSDW Reporter

A selection of the latest insights from the Dynamics 365 Business Central blogs

Accounting Business Central Business Process Mgmt Collaborative Workspaces Data Management Dynamics 365 Dynamics NAV Financial Management
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Cavallo charts a future spanning Microsoft's mid-market ERP landscape

by Jason Gumpert

CEO Mike Biwer discusses Cavallo's GP and Business Central opportunities and the sometimes-blurry  line between them

Business Central Distribution Distribution Dynamics 365 Dynamics GP Order Management
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The Benefits of Outsourcing Customization and Integration in Microsoft Dynamics 365 CRM and Power Platform

by Sam Kumar

Implementing and customizing business apps can be daunting without expertise built on experience.

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Dynamics 365 Dynamics CRM Power Apps Power Automate Power Platform Sales & Marketing

From the Microsoft Dynamics 365 Finance and Operations Blogs: Security; 'Find next' option; Multiple version control; Gate entry

by MSDW Reporter

A selection of the latest insights from the Dynamics 365 Finance and Operations blogs

Dynamics 365 Finance and Operations

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Latest AI Updates at Bluestar PLM: Copilot Agents in Dynamics 365

Bluestar PLM

Is Your Dynamics CRM Ready for Copilot? See What's Wrong, Fix It, Keep It Fixed

Plauti

CRM @ Work: Connecting Dynamics 365 Sales and Contract Management with Contracts 365

TD SYNNEX

Beyond the ERP: Extending Dynamics 365 with a Mobile Field Sales Platform

Dynamics Mobile

BC Data Detox: Clean, Import & Export Like a Pro

Innovia
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2026 Application Access Governance Report

Fastpath, now part of Delinea
What can confidence in access controls conceal and how should leaders prepare for the AI era?
AI and Machine Learning Azure Business Central Copilot Dynamics 365 Governance, Risk, and Compliance (GRC) Regulatory Compliance Security Segregation of Duties (SoD)

From Revenue Friction to Revenue Flow with CRM Modernization

Velosio
Where CRM friction is slowing revenue growth and how modernization can help.
Copilot Customer Engagement Dynamics 365

9 Places 3PLs Leak Revenue in Dynamics 365 F&SCM and How to Stop It

Avantiico
Where 3PL billing processes quietly lose cash and margin.
3PL Dynamics 365 Finance and Operations Freight Management

FIDO Magazine - Fall 2026

Fidesic
GP to BC, AI in AP, and the data behind smarter finance modernization.
AP Automation Accounting Business Central Dynamics 365 Dynamics GP Financial Management

The CFO's Field Guide to Planning a Payroll Migration with AI

Integrity Data
How to use AI to create a vendor-ready payroll plan in hours instead of weeks.
AI and Machine Learning Azure Business Central Dynamics 365 Payroll Processing
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Reach Robotics: Achieving Real-Time Production Visibility and Traceability with Business Central and Insight Works Apps

Insight Works
Reach Robotics replaced production spreadsheets with Business Central and four Insight Works apps, adding shop floor traceability and shortening reporting from days to hours.
AI and Machine Learning Azure Business Central Copilot Distribution Dynamics 365 Logistics

BMZ Germany GmbH: Standardizing Engineering and Production with Bluestar PLM in Dynamics 365

Bluestar PLM
How BMZ Germany, a maker of rechargeable battery systems, unified engineering and production in Dynamics 365 F&SCM with Bluestar PLM.
Bill Of Material Mgmt Consumer Goods Dynamics 365 Electronics Energy Engineering Finance and Operations Industrial Equipment Manufacturing Master Data Mgmt Medical Devices Product Lifecycle Mgmt

Automated D365FO Testing in Practice: A Colliers Project Leaders Case Study

XPLUS
How Colliers cut Dynamics 365 F&O testing from days to hours.
Automated Testing Business Performance Mgmt Configuration & Development Dynamics 365

How Defaqto Took Back Control of Its Dynamics 365 CE Data

Plauti
How Defaqto cleaned up 2,000+ duplicate Dynamics 365 accounts and improved ongoing data quality.
AI Agents Contact Center Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Management Dataverse (CDS) Dynamics 365 Field Service Power Apps

Superior Fireworks Achieves Skyrocketing Success with a Scalable Inventory Management Solution

Tasklet Factory
Learn how Superior Fireworks expanded their operations with Tasklet Mobile WMS
Business Central Dynamics 365 Warehouse Management
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Dynamics 365 x FreightPOP Shipping Integration One-Pager

Dynamics 365 Freight Freight Management Logistics Logistics Shipping Shipping Shipping Integration Supply Chain Management Supply Chain Management

Bluestar PLM for Business Central: Embedded PLM for Dynamics 365 Business Central

Bluestar PLM for Business Central helps discrete manufacturers connect engineering and operations by managing product data...
Aerospace & Defense Automotive Bill Of Material Mgmt Business Central CAD/CAM/CAE Construction Consumer Goods Dynamics 365 Electronics Engineering Fabless Semiconductor Industrial Equipment

Bluestar PLM: PLM Embedded in Dynamics 365 Finance and Supply Chain Management

Bluestar PLM is a product lifecycle management application that runs natively inside Microsoft Dynamics 365 Finance and...
Aerospace & Defense Automotive Bill Of Material Mgmt CAD/CAM/CAE Construction Consumer Goods Dynamics 365 Electronics Engineering Fabless Semiconductor Finance and Operations Industrial Equipment

Business Optimization Index

Fifty-four questions across seven domains. Answer them the way things actually work today, not the way they are supposed to...
Construction Copilot Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Tax and Accounting

Backup4Dynamics - Automated Backup, Granular Restore & Disaster Recovery for Microsoft Dynamics 365 CRM

Backup4Dynamics is an automated backup and recovery solution for Microsoft Dynamics 365 CRM and Dataverse that protects your...
Azure Dynamics 365
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