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A Big-Picture Preview of Next Version of Microsoft Dynamics CRM: Improvements Envisioned Integrating with Other Microsoft Products and in Team Productivity

by Jason Gumpert

Statement of Direction Sees Better Integration with SharePoint and Improved Contact Management and Team Effectiveness

Customer Relationship Mgmt Dynamics CRM

Successfully Navigate the Transactional Document and Reporting Challenges of International Trade Using Microsoft Dynamics AX

by Dan Gangai

How to Overcome the Hurdles of Ever-More-Complex Documents from Cross-Border Transactions

BI and Reporting Data Management Dynamics AX Expense Management Financial Management Professional Services

A User Confronts the Challenges of Migrating from ACT! to Microsoft Dynamics CRM

by Jason Gumpert

How Microsoft Dynamics CRM Differs from Contact Managers, and Why It’s Essential to Detail Underlying Business Processes

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Professional Services

From the Blogs: News About Dynamics Sure Step, Midsize Business Solutions, and CRM Issues

by Jason Gumpert

Tools, Advice, and Helpful Hints

Business Central Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics NAV Financial Management HR Management Marketing Sales

Microsoft Provides Details About Dynamics CRM “Accelerators” Due Out Over Remainder of Year

by Jason Gumpert

Accelerators Cover Seven Business Needs

Customer Relationship Mgmt Dynamics CRM

In Brief: Dynamics CRM Drops Anchor in U.S. Port, Helps Client "Buy Ugly Houses"; Microsoft Awards to Top Dynamics Partners

by Jason Gumpert

Special Recognition for Microsoft Dynamics CRM, and Dynamics Partners

Aerospace & Defense Business Central Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Professional Services

From the Blogs: CRM Rant, Exit Quickbooks for Dynamics SL, Mixing Presidential Politics with CRM

by Jason Gumpert

Social CRM, Video Interviews from Convergence, Dynamics SL Case Study

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management Dynamics 365 Dynamics CRM Dynamics SL Expense Management Financial Management Government

So Boring: Here’s How to Move Past the Usual Objections to Upgrading to Microsoft Dynamics CRM 4.0

by Sandor Schellenberg

Link the Decision to (Future) Cost Savings and the Need for Functionality

BI and Reporting Customer Relationship Mgmt Dynamics CRM Financial Management

Finding the Segregation of Duties (SOD) Conflicts in Microsoft Dynamics GP 10—Why the User Level Is Key

by Andy Snook

Once You Know the Issues, How Do You Remedy Them?

BI and Reporting Data Management Dynamics GP Financial Management Inventory Management

Setting Up a “Winning” CRM Team Requires Attracting Talent Worthy of Microsoft Dynamics CRM’s Cross-Organizational Applications

by Sandor Schellenberg

You Need to Draw on Cross Knowledge Specialists in Project Management, Functional, Technical, and Data Migration

Customer Relationship Mgmt Dynamics CRM Expense Management Financial Management HR Management Workforce Management

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