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The "Right" Way to Maximize the Growing Number of Online Resources for Microsoft Dynamics GP

by Victoria Yudin
Founder, Flexible Solutions Inc. ,
When I first started using Microsoft Dynamics GP almost twenty years ago (it was called Great Plains Software and was on DOS at the time) there were limited options for getting help.  I could call support (not free, but usually quick), call our GP Partner (not free and usually not very quick) or muddle through on my own (free, but usually nowhere near quick).  I managed, and certainly learned a lot in the process, but it was often very frustrating and time consuming.  Not to mention costly if I was not able to find the answer on my own.

Today, we have many options for getting free help for Dynamics GP.  There are various online forums, newsgroups, user groups and blogs, all with knowledgeable people posting all sorts of information, relating their experiences and answering questions posted by users. 

If I were starting to use Dynamics GP today, it would make for a very different user experience.  Certainly some of this is simply a by-product of the proliferation of the Internet and the fact that just about any information is so much more accessible today than it was twenty, ten, or even five years ago.  Much of the easy accessibility can be directly attributed to people volunteering their time to share their knowledge with others. 

Just because there is a lot of information available and people willing to provide it doesn't mean that obtaining what you need when you need it is going to be a simple matter.  Too many options can be as daunting as not enough. Here are some tips and guidelines for getting the most out of the free resources available to help with any and all Dynamics GP questions you might have:

1.       Be specific and thorough in describing your ...

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About Victoria Yudin

Victoria has been designing, implementing, integrating, and customizing business management and accounting systems for over 20 years. She has been a user of Microsoft Dynamics GP (and its Great Plains Software predecessor) since it was available on DOS and has been a Dynamics GP consultant for almost 15 years. Victoria has the distinction of being the only person in the world named a Microsoft Dynamics GP Most Valuable Professional (MVP) each consecutive year since 2005. Victoria has an undergraduate degree from the Wharton School of Business at the University of Pennsylvania, and has numerous certifications for Microsoft Dynamics GP and related technologies.

In November 2000, Victoria started Flexible Solutions, Inc. to bring together her experience in accounting and business with her love for technology. Flexible Solutions is a Microsoft Dynamics GP Partner, offering the GP Reports Viewer add-on for Dynamics GP, as well as Microsoft Dynamics GP implementation, reporting, and support services.

In September 2008, Victoria started her blog, called Ramblings and musings of a Dynamics GP MVP to share her experiences and thoughts with the Dynamics GP community.  Victoria is the author of the book Microsoft Dynamics GP 2010 Implementation and Microsoft Dynamics GP 2013 Implementation.

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