Microsoft Business Applications News Welcome to the News section on MSDW. We cover the world of Microsoft technology, from corporate news to product releases to customer successes to industry events. Check back often for updates. Software topic - Any -Azure-AI and Machine Learning-Compute-Databases-Development-Hybrid-Integration-Internet of Things (IoT)-Mixed Reality-Networking-Security-StorageCopilotDynamics 365-AI--Customer Insights--Customer Service Insights--Fraud Protection--Marketing Insights--Sales Insights--Supply Chain Insights-Business Central-Commerce-Customer Engagement--Contact Center--Customer Service--Field Service--Marketing--Project Operations--Project Service Automation--Sales-Customer Voice-Finance and Operations-Human Resources (Talent)-Mixed Reality--Guides--Layout--Product Visualize--Remote AssistDynamics AXDynamics CRMDynamics GPDynamics MarketingDynamics NAVDynamics POSDynamics RMSDynamics SLDynamics SnapMicrosoft CorporatePower Platform-Dataverse (CDS)-Power Apps-Power Pages-Power Automate-Power BI-Copilot StudioFabricPurview Industry - Any -Aerospace & DefenseAgricultureArchitectureAssociationsAutomotiveBoatingChemicalsConstructionConsumer GoodsDesign & DecoratingDesign & LivingDistributionEducationElectronicsEnergyEngineeringFabless SemiconductorFashionFinancial ServicesFood & BeverageFootwearFurnitureGovernmentGovernment ContractorsHealth & WellnessHealthcareHospitalityHosting ServicesIndustrial EquipmentInsuranceJewelryLegalLife SciencesLumberManufacturingMarketingMedia & EntertainmentMedical DevicesMetalsMineralsNot For ProfitOilPharmaceuticalsPrintingProfessional ServicesProperty ManagementReal EstateRentalResearchRetailSoftwareSpecialty Vehicles & BoatsSportsStaffing & RecruitingTax and AccountingTelecommunicationsTelemarketingTextile & ApparelTransportationTravel & LeisureUtilitiesWaste ManagementWindows & Doors Business Need - Any -3PLAccountingAdvanced PricingAP AutomationAuditingAutomated Data CollectionAutomated TestingBankingBI and ReportingBill Of Material MgmtBillingBudgetingBusiness Performance MgmtBusiness Process MgmtBusiness Rules MgmtCAD/CAM/CAECall TrackingCheck PrintingCollaborative WorkspacesCollections ManagementCommission CalculationCommunicationsComplex BillingConfiguration & DevelopmentConsolidation AccountingContact CenterContent ManagementContract ManagementCorporate Perf Mgmt (CPM)CPQ (Configure, Price, Quote)Credit Card ProcessingCustomer Experience (CX)Customer Relationship MgmtCustomer ServiceData ArchivingData IntegrationData ManagementData MigrationData WarehousingDeduction ManagementDemand PlanningDirect Store Delivery (DSD)DistributionDocument AutomationDocument ImagingDocument ManagementDonor ManagementE-CommerceEDIElectronic SignaturesEmail ManagementEnterprise ArchitectureEnterprise Asset MgmtEnterprise Content MgmtEnvironmental SustainabilityETLEvent ManagementExpense ManagementExternal Systems InterfaceField ServiceFinancial ManagementForecastingFreight ManagementFundraisingGovernance, Risk, and Compliance (GRC)HR ManagementInventory ManagementInvoice ProcessingIT Asset Management (ITAM)IT Service Management (ITSM)Job costKnowledge ManagementKPIsLabor ManagementLearning Management SystemLease ManagementLegal MattersLicensingLoad PlanningLoan ManagementLocalizationLogisticsLoyalty ManagementManaged ServicesManufacturingMarketing AutomationMarketing Resource Mgmt (MRM)Master Data MgmtMaterial Rqmts PlanningMobile ApplicationsMulti-Entity ManagementMulticurrencyOrder ManagementPartner Relationship Management (PRM)Partner StrategyPayment ProcessingPayroll ProcessingPlanning & SchedulingPlanning and SchedulingPlant MaintenancePortalsPreventive MaintenanceProcess ManufacturingProcurementProduct Lifecycle MgmtProduct TraceabilityProject ManagementProposal GenerationPurchasingQuality ControlRebatesRegulatory ComplianceResource Dispatch & SchedulingRetail POSReturns ManagementRevenue recognitionRFIDRisk ManagementRobotic Process Automation (RPA)Route OptimizationRoyalty MgmtSaaSSales & MarketingSales & Ops PlanningSales and Operations PlanningSales Order ProcessingSales QuotingSales/Product ConfiguratorSchedulingSecuritySegregation of Duties (SoD)Service ManagementShippingShop Floor ControlSocial NetworksSoftware LicensingStorageStudent Information SystemSubscription billingSubscription ManagementSupplier NetworksSupply Chain ExecutionSupply Chain ManagementSystem AdministrationTax ManagementTelemarketingTelephonyTime & AttendanceTrade Promotion MgmtTrainingTransportation ManagementTravel ManagementUnified CommunicationUser AdoptionUser ManagementVirtualizationWarehouse ManagementWarranty ReimbursementWeb ClientWeb StorefrontWeb-based MappingWorkflow ManagementWorkforce ManagementxRM Hide filters Cole Systems Goes Social with Store-Centric Customer Loyalty in Microsoft Dynamics AX for Retail by Linda Rosencrance Using location-based check-ins from mobile apps to help retailers engage physical store customers Commerce Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Retail Retail POS Managing Your Microsoft Dynamics CRM Project: Methodologies in the Mix by Sandor Schellenberg The benefits of choosing the right project management methodology for CRM Agile Customer Relationship Mgmt Dynamics CRM Project Management Prototyping sure step Cloud ERP Will Have to Wait: Azure Support Cut from Microsoft Dynamics NAV 2013 RTM by Jason Gumpert Deployment of NAV on Windows Azure delayed to later date Business Central Cloud Dynamics 365 Dynamics NAV NAV 2013 Power Automate Microsoft Dynamics NAV 2013 Released by Jason Gumpert RTM release delivered on schedule, following the RC1 build by weeks Business Central Dynamics 365 Dynamics NAV Power Automate ISC Launches Touchgeo, an HTML5 Mobile Data Collection Solution by Linda Rosencrance Geo-mapping integration with Dynamics CRM, SQL Server, SQL Azure Dynamics CRM Education Enterprise Asset Mgmt Government Mobile Applications Power Automate Property Management Real Estate Utilities Web-based Mapping Cole Systems Looks to Add a Spark of Gamification to Microsoft Dynamics CRM 2011 by Linda Rosencrance New employee incentive solution offers new way to add gamification to CRM CRM 2011 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning gamification Dynamics Down Under: Microsoft Scores Big in Australia with AX 2012 by Doug Bonderud With 10,000 new Dynamics AX seats, Microsoft makes in-roads in a major ERP and BI market BI and Reporting Data Integration Data Management Data Migration Dynamics AX Industrial Equipment Manufacturing Manufacturing From the Microsoft Dynamics NAV Blogs: Contemplating NAV 2013 Hardware; NAS Services Credentials; Crash Dump Creation by Linda Rosencrance A selection of recent posts from Dynamics NAV bloggers BI and Reporting Business Central Dynamics 365 Dynamics NAV NAV 2013 RDLC Security User Management Microsoft Dynamics Partner Roundup: Sage 50 Integration; International Food and Beverage Partnership for AX; Customer Wins by Linda Rosencrance A selection of recent announcements from the Dynamics partner channel Business Central Data Integration Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Financial Services Food & Beverage Manufacturing Regulatory Compliance Resellers Sage The Design Language of Your CRM Solution, Part 3 - Giving CRM Users What They Want by Jukka Niiranen What CRM solution design creates the optimal mix of process change and user engagement? 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