Microsoft Dynamics News

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Your CRM system: Nemesis or ally of the sales team?

by Pani Harito
Companies must battle the misconception that a CRM system will magically help salespeople sell more or become better at their jobs.
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

How serious is Microsoft about AI? Company launches 5,000-strong Microsoft AI and Research Group

by Dann Anthony Maurno
Harry Shum will lead a global team of Microsoft scientists, programmers and researchers, dedicated to an AI future
Dynamics CRM Microsoft Corporate Power Automate

User-defined fields in Microsoft Dynamics GP Payroll: Have you defined yours?

by Chris Hadden
What unique employee information do you track – equipment employees are issued, perhaps ACA status? There are user-defined fields for that, which few GP users take advantage ...
Dynamics GP HR Management

Directions 2016: Microsoft asks NAV partners to embrace differences of Dynamics 365 opportunity

by Jason Gumpert
The Dynamics 365 Business Edition Financials offering looks much like NAV today, but partners are discovering it is different in several key ways.
Business Central Directions 2016 Dynamics 365 Dynamics NAV NAV 2017