Microsoft Business Applications News Welcome to the News section on MSDW. We cover the world of Microsoft technology, from corporate news to product releases to customer successes to industry events. Check back often for updates. Software topic - Any -Azure-AI and Machine Learning-Compute-Databases-Development-Hybrid-Integration-Internet of Things (IoT)-Mixed Reality-Networking-Security-StorageCopilotDynamics 365-AI--Customer Insights--Customer Service Insights--Fraud Protection--Marketing Insights--Sales Insights--Supply Chain Insights-Business Central-Commerce-Customer Engagement--Contact Center--Customer Service--Field Service--Marketing--Project Operations--Project Service Automation--Sales-Customer Voice-Finance and Operations-Human Resources (Talent)-Mixed Reality--Guides--Layout--Product Visualize--Remote AssistDynamics AXDynamics CRMDynamics GPDynamics MarketingDynamics NAVDynamics POSDynamics RMSDynamics SLDynamics SnapMicrosoft CorporatePower Platform-Dataverse (CDS)-Power Apps-Power Pages-Power Automate-Power BI-Copilot StudioFabricPurview Industry - Any -Aerospace & DefenseAgricultureArchitectureAssociationsAutomotiveBoatingChemicalsConstructionConsumer GoodsDesign & DecoratingDesign & LivingDistributionEducationElectronicsEnergyEngineeringFabless SemiconductorFashionFinancial ServicesFood & BeverageFootwearFurnitureGovernmentGovernment ContractorsHealth & WellnessHealthcareHospitalityHosting ServicesIndustrial EquipmentInsuranceJewelryLegalLife SciencesLumberManufacturingMarketingMedia & EntertainmentMedical DevicesMetalsMineralsNot For ProfitOilPharmaceuticalsPrintingProfessional ServicesProperty ManagementReal EstateRentalResearchRetailSoftwareSpecialty Vehicles & BoatsSportsStaffing & RecruitingTax and AccountingTelecommunicationsTelemarketingTextile & ApparelTransportationTravel & LeisureUtilitiesWaste ManagementWindows & Doors Business Need - Any -3PLAccountingAdvanced PricingAP AutomationAuditingAutomated Data CollectionAutomated TestingBankingBI and ReportingBill Of Material MgmtBillingBudgetingBusiness Performance MgmtBusiness Process MgmtBusiness Rules MgmtCAD/CAM/CAECall TrackingCheck PrintingCollaborative WorkspacesCollections ManagementCommission CalculationCommunicationsComplex BillingConfiguration & DevelopmentConsolidation AccountingContact CenterContent ManagementContract ManagementCorporate Perf Mgmt (CPM)CPQ (Configure, Price, Quote)Credit Card ProcessingCustomer Experience (CX)Customer Relationship MgmtCustomer ServiceData ArchivingData IntegrationData ManagementData MigrationData WarehousingDeduction ManagementDemand PlanningDirect Store Delivery (DSD)DistributionDocument AutomationDocument ImagingDocument ManagementDonor ManagementE-CommerceEDIElectronic SignaturesEmail ManagementEnterprise ArchitectureEnterprise Asset MgmtEnterprise Content MgmtEnvironmental SustainabilityETLEvent ManagementExpense ManagementExternal Systems InterfaceField ServiceFinancial ManagementForecastingFreight ManagementFundraisingGovernance, Risk, and Compliance (GRC)HR ManagementInventory ManagementInvoice ProcessingIT Asset Management (ITAM)IT Service Management (ITSM)Job costKnowledge ManagementKPIsLabor ManagementLearning Management SystemLease ManagementLegal MattersLicensingLoad PlanningLoan ManagementLocalizationLogisticsLoyalty ManagementManaged ServicesManufacturingMarketing AutomationMarketing Resource Mgmt (MRM)Master Data MgmtMaterial Rqmts PlanningMobile ApplicationsMulti-Entity ManagementMulticurrencyOrder ManagementPartner Relationship Management (PRM)Partner StrategyPayment ProcessingPayroll ProcessingPlanning & SchedulingPlanning and SchedulingPlant MaintenancePortalsPreventive MaintenanceProcess ManufacturingProcurementProduct Lifecycle MgmtProduct TraceabilityProject ManagementProposal GenerationPurchasingQuality ControlRebatesRegulatory ComplianceResource Dispatch & SchedulingRetail POSReturns ManagementRevenue recognitionRFIDRisk ManagementRobotic Process Automation (RPA)Route OptimizationRoyalty MgmtSaaSSales & MarketingSales & Ops PlanningSales and Operations PlanningSales Order ProcessingSales QuotingSales/Product ConfiguratorSchedulingSecuritySegregation of Duties (SoD)Service ManagementShippingShop Floor ControlSocial NetworksSoftware LicensingStorageStudent Information SystemSubscription billingSubscription ManagementSupplier NetworksSupply Chain ExecutionSupply Chain ManagementSystem AdministrationTax ManagementTelemarketingTelephonyTime & AttendanceTrade Promotion MgmtTrainingTransportation ManagementTravel ManagementUnified CommunicationUser AdoptionUser ManagementVirtualizationWarehouse ManagementWarranty ReimbursementWeb ClientWeb StorefrontWeb-based MappingWorkflow ManagementWorkforce ManagementxRM Hide filters Dynamics 365 Profile: Mexican Microsoft MVP achieves professional growth through community goals by Linda Rosencrance With MVP award, Sergio Macias finds his knowledge in demand, and he shares it broadly. Customer Engagement Dynamics 365 Dynamics CRM MVP Microsoft Dynamics Webcasts, November 27-December 1, 2017: Data migration & integration for Dynamics 365 by MSDW Reporter Microsoft Dynamics experts weigh in weekly on channel news, how-to and Dynamics product direction. Business Central Customer Engagement Data Integration Data Migration Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Microsoft Dynamics Partner Roundup: UK auto dealership win; D365 for property management; APAC pharma customer engagement by MSDW Reporter A selection of announcements from the Microsoft Dynamics partner channel Automotive Azure Machine Learning Business Central Commerce Customer Engagement Dynamics 365 Dynamics CRM Dynamics NAV LinkedIn Pharmaceuticals Power Automate Property Management Executive Q&A: MindsUnited on standing up a 'CRM for SMB' practice by Dann Anthony Maurno The implementation is the easy part, says MindsUnited CEO Arjen Jansen; "buyers' strike" is the hard part. Business Central Customer Engagement Customer Relationship Mgmt Data Integration Dynamics 365 Dynamics CRM Dynamics NAV Implementation Managed Services The evolution of a Microsoft Dynamics ISV by Michael Anderson Yes, there is tremendous opportunity to develop solutions that support Microsoft Dynamics. But it is not effortless, as this ISV describes. Business Central Data Integration Dynamics 365 Dynamics NAV 4 steps that keep Microsoft Dynamics 365/CRM implementations from running off the rails by Ian Mennie User involvement begins with user understanding; they must understand the benefit, and be given time to learn the system, finds Preact. Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Microsoft Dynamics 365 and GDPR: What do customers and partners really think? by Mohamed Mostafa New data and a chance to participate in a new anonymous survey about Dynamics 365/CRM users' GDPR requirements. Cloud Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM GDPR Marketing Regulatory Compliance SaaS Sales Microsoft Connect() Roundup: Expanding AI tools; Cloud, data, AI; The intelligent cloud by MSDW Reporter A selection of announcements from Microsoft’s Connect() 2017 event Artificial Intelligence (AI) Azure Machine Learning Dynamics 365 Internet of Things (IoT) Machine Learning (ML) Power Automate A simple journal entry security fix for Microsoft Dynamics GP by Mark Polino Diving into one of the many details of a GP solution that a company’s security plan must account for. Accounting Auditing Dynamics GP Regulatory Compliance Security At NAVTechDays 2017, Dynamics NAV developers celebrate broader Microsoft tech landscape by Jason Gumpert A look back at what the crowd in Antwerp was most excited to learn about. 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