Microsoft Business Applications News

Welcome to the News section on MSDW. We cover the world of Microsoft technology, from corporate news to product releases to customer successes to industry events. Check back often for updates.

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Can Cx (Customer Experience) Be Successful Without CRM?

by JC Quintana
For all the benefits of improving Cx, challenges in adoption highlight deeper issues relating back to how we implement CRM strategies and technology
Customer Relationship Mgmt

DynamicsPro Certification “Road Show” Kicks Off a Year of Programming

by Dann Anthony Maurno
Expect testing at Microsoft events and user groups in 2016, then next-level Advanced and Masters programs.
Business Central Certification Dynamics 365 Dynamics GP Dynamics NAV Training education

Pricing the New Microsoft Dynamics AX: Multiple Subscriptions Levels Planned For Users, Devices

by Jason Gumpert
Microsoft aiming for “predictable pricing” based on user subscriptions, managed by partners.
AX 7 Dynamics AX Power Automate

Microsoft Dynamics Partner Roundup: Compliance & CRM; EDI partnership; SaaS, IaaS retention; Parter acquisition; UK AX training

by Linda Rosencrance
Communica Compliance for CRM; EDI Gateway & Business Systems Integrators; RoseASP’s 97.5% SaaS, IaaS Customer Retention; Fine Acquires Onza; Optimum Provides AX 2012 trai...
BI and Reporting Business Central Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV EDI IaaS SaaS